This article explains, end-to-end, how to spot, document, and report businesses that operate without proper registration or permits in the Philippines. It covers legal bases, decision points (where to report and why), procedure, evidence, timelines, outcomes, sample templates, and practical tips.
1) What “Unregistered” Actually Means
“Unregistered” can mean several different compliance gaps. Identifying which gap exists determines the proper agency:
No barangay and/or mayor’s (business) permit from the LGU Local Government Code of 1991 (LGC) empowers cities/municipalities to license and regulate business. Operating without a mayor’s permit is a local violation handled by the Barangay and the City/Municipal Business Permits and Licensing Office (BPLO).
No business name for sole proprietorships with the DTI Business names for sole proprietors must be registered with the DTI. (Note: DTI business name registration is not a substitute for LGU permits.)
No SEC registration (corporations/partnerships/OPCs) Jurisdiction lies with the Securities and Exchange Commission (SEC), not DTI, for entity registration issues involving corporations/partnerships/OPCs.
No BIR registration/OR issuance Matters concerning TIN, authority to print receipts, and official receipts/invoices fall under the Bureau of Internal Revenue (BIR).
Sectoral licenses missing (e.g., FDA for food/cosmetics/drugs/medical devices; DA, DENR, DOLE, DOTR, etc.) These are additional to LGU/DTI/SEC requirements.
Online sellers and platforms The Internet Transactions Act (ITA) strengthens DTI’s e-commerce oversight (via the e-commerce bureau/office) for online sellers; LGU/BIR requirements still apply.
2) Who Has Jurisdiction Over What
| Issue Observed | Primary Office | Why |
|---|---|---|
| No mayor’s permit / barangay clearance | Barangay and BPLO/Mayor’s Office | LGUs license and enforce closure/fines for local business operations. |
| Sole proprietor has no DTI business name | DTI (regional/provincial/Negosyo Center; Fair Trade Enforcement) | Use and display of a business name requires DTI BN registration. |
| Corporation/partnership/OPC not SEC-registered | SEC (Enforcement & Investor Protection) | Entity registration is under the Revised Corporation Code. |
| No BIR registration / no receipts | BIR (RDO where business is located) | Registration and invoicing are required under the NIRC. |
| Dangerous/regulated products (e.g., food, drugs) | FDA/DA/DENR, plus LGU | Sectoral safety and labeling compliance, plus local permits. |
| Online commerce violations (undisclosed business identity, unfair practices) | DTI (consumer protection / e-commerce) | Consumer Act & ITA framework. |
Key takeaway: If the core problem is “no local permits”, start at the LGU. If the issue is “no DTI business name” for a sole proprietor or consumer protection concerns (deceptive practices, unfair sales), report to DTI. If the entity is a corporation/partnership, the SEC handles registration status.
3) Legal Foundations (Plain-English)
- Local Government Code (LGC): LGUs may require and enforce business permits; they can inspect, issue Notices of Violation, impose fines per ordinance, and order closure after due process.
- Business Name Law (DTI): Sole proprietors using a trade name must register it with DTI; violations can lead to administrative penalties and prosecution under applicable rules.
- Revised Corporation Code (SEC): Corporations/partnerships/OPCs must be registered with the SEC before doing business.
- National Internal Revenue Code (BIR): All businesses must register with the BIR, keep books, and issue receipts/invoices.
- Consumer Act and related issuances: DTI enforces fair trade/consumer protection standards, including price tags, deceptive practices, and e-commerce rules.
- Internet Transactions Act (ITA): Expands DTI’s powers over online merchants and platforms (investigation, compliance directives, and penalties once fully implemented through IRR).
4) Evidence: What to Gather Before You Report
Minimum
- Business name/alias as used publicly (storefront, Facebook page, Shopee/Lazada store, website, printed flyers).
- Exact location or online handle/URL.
- Photos/screenshots showing the operation (store sign, price list, checkout page).
- Dates/times you observed the operations.
- If onsite: absence of posted mayor’s permit (many LGUs require display near the cashier).
Helpful
- Receipts/invoices, chats, order confirmations.
- Names of employees/owners/managers (if given).
- Proof of harm (unsafe goods, spoilage, misleading claims).
Data-privacy tip: Capture only what’s necessary and visible to the public or voluntarily provided to you in transactions.
5) Reporting to the LGU (Barangay & BPLO): Step-by-Step
Identify the LGU where the establishment operates (city/municipality; barangay).
File at the Barangay Hall (for a quick local response) or directly with the BPLO (Business Permits & Licensing Office) or the Mayor’s Office.
- Bring your written complaint (see template), evidence, and an ID.
- Many LGUs have Public Order/Inspection Teams or a Business One-Stop Shop (BOSS)/BPLO counter that receives complaints.
Request inspection and enforcement. Ask the LGU to check permits and issue a Notice of Violation if none are found.
Follow up politely. LGUs typically conduct an inspection within days, then issue compliance orders, fines, and—after notice and opportunity to be heard—temporary closure if still noncompliant.
Escalate if unchecked risks exist (e.g., food safety hazards): the City/Municipal Health Office and sector regulators (FDA, etc.) can accompany or coordinate inspections.
Expected outcomes:
- Compliance (they secure permits), temporary closure, or fines under the local revenue code/ordinances. LGUs must observe due process (notice and chance to comply).
6) Reporting to the DTI: Step-by-Step
Use DTI when the issue involves (a) a sole proprietor using an unregistered business name; (b) consumer protection violations (deceptive sales, unfair practices, e-commerce violations); or (c) online sellers operating without required disclosures.
- Prepare your complaint: facts, screenshots/receipts, identities/handles, and contact details.
- File with the nearest DTI Provincial/Regional Office or Negosyo Center, or through DTI’s consumer complaint channels (walk-in, email, hotlines, and online portals where available).
- Indicate requested action: verification of DTI business name registration, directive to register/cease deceptive practices, or referral to LGU/BIR/SEC as appropriate.
- Cooperate with mediation/conciliation (DTI often attempts settlement in consumer cases). For pure business-name violations, DTI may proceed with administrative action and/or endorse to prosecution.
Expected outcomes:
- Compliance order, administrative fines, directive to register the business name or cease using an unregistered trade name, product withdrawal/recall for certain infractions, and referrals to LGU, BIR, SEC, or FDA.
7) Where Else to Report (as Needed)
- SEC (if they’re a corporation/partnership/OPC): to check entity status or report unregistered corporate activity.
- BIR: for failure to register, non-issuance of receipts, or suspicious tax behavior.
- FDA/DA/DENR/DOLE: for unsafe products, environmental breaches, or labor issues.
- PNP/Local Police: if fraud, counterfeiting, or other crimes are involved.
8) Due Process, Timelines, and Remedies
- Due process applies before closure or penalties: an inspection, notice of violation, and time to comply are typical.
- Timelines vary by LGU/office; simple cases (no permit) can move quickly if inspectors can verify on-site.
- If agencies do not act: write a follow-up letter referencing your original complaint and request a written status. You may also elevate to the Mayor’s Office/City Administrator or the relevant DTI regional director.
- If you’re the affected competitor: you may also consult counsel about unfair competition or damages under civil law and relevant statutes.
9) How to Check Status (Without Special Access)
- LGU: Ask BPLO/Barangay for inspection docket or acknowledgment number, and the schedule of action.
- DTI: Keep your consumer complaint reference number or official receiving stamp; ask for the designated handling officer/contact.
10) Practical Tips & Risk Management
- Be specific: Dates, times, exact address/URL, and what you personally observed.
- Stay factual: Avoid conclusions like “tax evader” or “scammer”; stick to verifiable facts to avoid defamation exposure.
- Safety first: Don’t confront operators; let inspectors handle it.
- Accept confidential handling: Agencies can receive confidential tips, but formal administrative action typically needs your identity and evidence.
- Keep copies of everything you submit.
11) Frequently Asked Questions
Q1: Can I report anonymously? Agencies may receive anonymous tips, but moving a case to formal enforcement usually requires an identified complainant and evidence. If safety is a concern, say so in your filing.
Q2: Do online sellers need LGU permits? Yes—online operations are still businesses. They generally need LGU permits, BIR registration, and (for sole proprietors) DTI business name. Additional sectoral licenses may apply.
Q3: Is a DTI business name enough to operate? No. It does not replace LGU permits or BIR registration.
Q4: What if the business is a corporation but uses a different trade name? Corporations register with SEC and may register business names/trade names; LGU permits are still required. Report permit issues to the LGU and entity-status issues to SEC.
Q5: Can the LGU close a business immediately? LGUs can order temporary closure where ordinances allow and public safety is implicated, but they must afford notice and opportunity to be heard. Long-term closure or large penalties follow due process.
12) Templates
A) LGU Complaint (Unregistered/No Mayor’s Permit)
[Date]
Hon. [Mayor’s Name]
Office of the Mayor / Business Permits & Licensing Office
[City/Municipality]
Subject: Report of Business Operating Without Mayor’s Permit – [Business Name/Alias], [Exact Address]
I respectfully report that [Business Name/Alias], located at [full address/landmark], appears to be operating without a Mayor’s Permit and/or Barangay Clearance.
Basis of report:
• I personally observed operations on [dates/times].
• Evidence attached: [photos/screenshots of storefront/signage/cashier area; receipts/chats].
• No business permit was displayed at the premises during my visits.
Requested action:
• Conduct inspection to verify permits and compliance with local ordinances.
• Issue appropriate notices, require compliance, and, if warranted, impose sanctions/closure in accordance with due process.
I am willing to provide additional information as needed.
Respectfully,
[Name]
[Address/Contact]
[Signature]
Attachments: [List]
B) DTI Complaint (Unregistered Business Name / Online Seller)
[Date]
Department of Trade and Industry
[Provincial/Regional Office or Consumer Affairs/Enforcement Office]
Subject: Report of Unregistered Business Name / E-Commerce Violation – [Seller/Store Name], [URL/Platform]
I respectfully report that [Seller/Store Name] operating at [URL/platform handle] appears to be using an unregistered business name and/or engaging in business without required disclosures/permits.
Facts:
• Transactions observed on [dates]; items offered: [brief description].
• Evidence: [screenshots of listings, checkout page, chats, receipts].
• The seller does not disclose a physical address or permit details; [other relevant facts].
Requested action:
• Verify DTI business name registration and require compliance.
• Investigate possible consumer protection violations and coordinate with LGU/BIR/SEC as appropriate.
Respectfully,
[Name]
[Contact]
Attachments: [List]
C) Affidavit of Witness (if needed)
Republic of the Philippines )
City/Municipality of ________ ) S.S.
AFFIDAVIT
I, [Name], of legal age, [status], residing at [address], after being duly sworn, depose and state that:
1) On [dates], I personally observed [Business Name/URL] operate at [location/online platform].
2) [Describe factual observations: visible signboard, absence of posted permit, transaction details.]
3) Attached are true and correct copies of [photos/screenshots/receipts].
I am executing this affidavit to attest to the foregoing facts for submission to the [LGU/DTI/etc.].
[Signature over printed name]
SUBSCRIBED AND SWORN to before me this ___ day of ______ 20__, affiant exhibiting [ID].
13) One-Page Checklist (Print-Friendly)
- Identify issue: No LGU permit / No DTI BN / No SEC / No BIR / Product license missing
- Collect evidence: photos, receipts, URLs, dates/times, exact address
- Choose venue: Barangay/BPLO (permits), DTI (business name/consumer/e-commerce), SEC, BIR, FDA, as applicable
- Draft complaint (objective, factual, with attachments)
- File and keep acknowledgment/reference number
- Follow up; request inspection/compliance status
- Escalate if necessary; consider sector regulators
- Keep copies; avoid public accusations while case is pending
14) Quick Decision Tree
Is it a local establishment operating without a displayed permit? → Report to Barangay & BPLO.
Is it a sole proprietor using a trade name with no DTI proof? → Report to DTI (business name), with LGU for permits.
Is it a corporation/partnership? → SEC (entity), plus LGU/BIR for permits/taxes.
Is it online-only? → DTI (consumer/e-commerce) + LGU/BIR where operations are based; sector regulators if products are regulated.
Final Notes
- Reporting helps level the playing field for compliant businesses and protects consumers.
- Keep your complaint factual, concise, and well-documented to speed up inspections and enforcement.
- When in doubt, file with the LGU and DTI simultaneously and let them refer the matter across agencies as needed.