Quick answer
A buyer of a preselling condominium is protected principally by Presidential Decree No. 957, the Subdivision and Condominium Buyers’ Protective Decree. Before selling or advertising units to the public, the project generally must be registered and covered by a valid Certificate of Registration and License to Sell issued by the Department of Human Settlements and Urban Development (DHSUD).
The developer must deliver the project, unit, facilities, and improvements substantially as approved and promised. Advertisements, brochures, and representations by the developer or its agents may become enforceable sales warranties. If the developer fails to develop the project according to the approved plans and applicable completion period, a buyer who gives due notice may stop paying and seek reimbursement of covered payments under Section 23 of PD 957.
Different rules apply when the developer is performing but the buyer simply changes their mind or defaults. For a residential condominium bought on installment, the buyer’s minimum grace-period and cancellation rights are generally governed by Republic Act No. 6552, commonly called the Maceda Law. There is no general cooling-off period or automatic right to a full refund merely because the buyer no longer wants, needs, or can finance the unit.
The exact remedy depends on the License to Sell, approved plans, reservation agreement, Contract to Sell, payment history, promised turnover date, reason for cancellation, and notices exchanged.
The legal framework
Several laws may apply at different stages of the purchase:
- PD 957 regulates the registration, advertising, sale, development, financing, and delivery of condominium projects.
- RA 6552 or the Maceda Law protects qualifying buyers of residential real estate on installment when the buyer—not the developer—is in default.
- The Condominium Act, Republic Act No. 4726, governs the legal structure of condominium ownership, including the unit, common areas, master deed, declaration of restrictions, and condominium corporation.
- The Department of Human Settlements and Urban Development Act, Republic Act No. 11201, assigns regulatory functions to DHSUD and buyer-developer adjudication to the Human Settlements Adjudication Commission (HSAC).
Contract terms remain important, but a clause that makes a buyer waive compliance with PD 957 is void. Likewise, contractual provisions contrary to the protected rights in Sections 3 to 6 of the Maceda Law are void.
Before paying a reservation fee
Verify the project’s authority to sell
Ask for copies of the project’s:
- Certificate of Registration;
- License to Sell;
- approved condominium or development plan;
- project development permit and relevant building permits;
- master deed and declaration of restrictions, if already available; and
- approved advertisement or promotional materials.
Check that the License to Sell covers the exact project, tower, phase, and location being offered. A license for another tower, phase, or project is not enough.
PD 957 generally prohibits an owner or dealer from selling units in a registered project without first obtaining a License to Sell. “Sale” is broadly defined and includes an offer, solicitation, option, Contract to Sell, and similar arrangements. Limited statutory exemptions exist, such as certain mortgagee sales made to liquidate a genuine debt; they should not be assumed to cover an ordinary developer preselling campaign.
DHSUD advises buyers to demand the Certificate of Registration and License to Sell and to check that advertisements state the project details, License to Sell number, and advertisement approval number. See the agency’s DREAM buyer-protection guidance.
Check the developer, broker, and salesperson
Confirm the developer’s exact corporate name and the authority of the person collecting payment or signing documents. Deal only through properly authorized channels. Verify the broker’s or salesperson’s credentials and relationship with the developer.
Make payments only to the entity and account identified in official documents. Obtain an official receipt for every payment. Be cautious if an agent asks for payment to a personal account, refuses to issue a receipt, or pressures you to sign before documents can be reviewed.
Investigate the land and project
Ask to inspect or obtain certified records showing:
- the title to the project land;
- registered mortgages, liens, adverse claims, or other encumbrances;
- annotations involving the project;
- the approved use and configuration of the unit;
- the approved floor and site plans;
- the project’s declared completion schedule; and
- any DHSUD suspension, amendment, or development-order information.
Under PD 957, a project registration ordinarily requires a title free from liens and encumbrances. A mortgage may be allowed if the mortgage instrument provides for release of the particular unit upon full payment. A developer also needs prior regulatory approval to mortgage a unit or project property, and an affected buyer must be notified as provided by law.
For a large purchase, have a lawyer or qualified title professional examine certified records from the Registry of Deeds. A glossy title photocopy, tax declaration, or sales presentation is not a substitute for current title verification.
Read every document before signing
Review the reservation agreement, Contract to Sell, payment schedule, disclosures, and annexes as one package. Clarify in writing:
- the exact unit, floor, orientation, parking slot, and stated area;
- what is included in the price;
- taxes, registration expenses, association charges, utility fees, and other closing costs;
- the turnover and completion dates;
- any extension or force-majeure clause;
- standards for accepting or rejecting turnover;
- consequences of bank-loan rejection;
- penalties for late payment;
- cancellation and refund rules;
- assignment restrictions and fees;
- specifications, finishes, appliances, and amenities; and
- whether projected views, access routes, or nearby developments are guaranteed.
Do not rely on an agent’s oral assurance that contradicts the written documents. Ask the developer to put every material promise in writing.
Core rights under PD 957
Right to truthful advertising
Condominium advertisements must reflect the real facts and must not mislead or deceive the public. Facilities, infrastructure, improvements, and other development represented or promised in brochures, advertisements, and sales materials form part of the sales warranties enforceable against the owner or developer.
Preserve the version of every brochure, floor plan, website, social-media post, email, and sales presentation that influenced the purchase. Online content can later be edited or removed.
Not every artistic rendering guarantees every visible detail. Labels such as “artist’s perspective,” qualifications in the approved plans, and the precise wording of the representation matter. A material promise should therefore be confirmed in the Contract to Sell or an authenticated written communication.
Right to development according to approved plans and promises
The developer must construct the facilities, improvements, infrastructure, and other development shown in the approved plans or offered in its sales materials within the period required by PD 957 or the period fixed by the regulator.
PD 957 states a default period of one year from issuance of the License to Sell, unless the authority fixes another period. For a particular preselling project, the operative schedule must therefore be checked against the License to Sell, approved development timetable, contract, and official extensions or amendments. The advertised turnover date alone may not tell the whole legal story.
Protection against unilateral forfeiture when the developer fails to develop
Section 23 of PD 957 applies when:
- the buyer purchased a unit in a covered condominium project;
- the developer failed to develop the project according to the approved plans and within the applicable period;
- the buyer gives due notice to the developer; and
- the buyer stops paying because of that failure.
In that situation, installment payments may not be forfeited. The buyer may choose reimbursement of the total amount paid, including amortization interest but excluding delinquency interest, with interest at the applicable legal rate.
This remedy is not triggered by every inconvenience, construction issue, or minor delay. Whether the developer has legally failed to develop requires examination of the approved schedule, authorized extensions, plans, contract, and actual project status. A buyer should not simply stop payment without a documented legal basis and proper notice.
The Supreme Court recognized the protection against forfeiture where a developer had not performed its development obligations in Antipolo Realty Corporation v. National Housing Authority, G.R. No. L-50444, August 31, 1987. Each case nevertheless turns on its own contract, evidence, and project history.
Right to have the sale documents registered
PD 957 requires the seller to register Contracts to Sell, deeds of sale, and similar instruments involving condominium units with the Registry of Deeds, whether or not the purchase price has been paid in full.
Ask the developer for proof of registration or annotation. Registration does not cure an invalid transaction, but it helps place the buyer’s contractual interest on public record.
Right to receive title after full payment
Upon full payment, the developer must deliver the title to the unit. PD 957 prohibits charging a fee for issuance of the title except the expense required to register the deed of sale.
If a mortgage remains outstanding when title should be issued, the developer must redeem the mortgage or the portion affecting the fully paid unit within the period stated in Section 25 of PD 957 so that title can be secured and delivered.
Delivery of a physical unit is not the same as delivery of a clean Condominium Certificate of Title. Check for mortgages, liens, adverse claims, and incorrect unit details before accepting that the title obligation has been completed.
Protection regarding real property tax
As a general rule under PD 957, real property tax and assessments remain payable by the owner or developer while title has not passed to the buyer. If the buyer has actually taken possession and occupied the unit, the buyer becomes liable to the owner or developer for the tax and assessment beginning in the year following possession and occupancy.
This rule should be distinguished from contractual closing expenses, association dues, utility charges, and taxes imposed on the transfer itself.
Rights in the unit and common areas
Under the Condominium Act, ownership ordinarily includes the separate interest in the unit and an appurtenant interest in the common areas, whether held directly or through a condominium corporation. The recorded master deed and declaration of restrictions define important matters such as:
- the unit’s boundaries and permitted use;
- the common areas and facilities;
- the buyer’s interest in those areas;
- management and voting arrangements;
- assessments and liens;
- leasing or resale restrictions; and
- insurance, repairs, and reconstruction.
Membership or shareholding in a condominium corporation cannot be transferred separately from the unit to which it belongs.
Foreign nationals may acquire condominium units only within constitutional and statutory ownership limits. The ownership structure of the common areas and the aggregate foreign participation in the condominium corporation must be checked before purchase.
If the buyer wants to cancel or misses payments
The reason for nonpayment is critical.
When the developer is in breach
If the buyer stops paying because the developer failed to develop the project as required, Section 23 of PD 957—not merely the contract’s forfeiture clause or the Maceda Law—may support recovery of the covered payments. The buyer should first give a clear written notice identifying the breach, supporting facts, requested remedy, and basis for suspending payments.
When the buyer defaults for another reason
If the developer is performing and the buyer cannot or does not wish to continue, Section 24 of PD 957 refers the matter to the Maceda Law. For a residential condominium bought on installment:
| Payment history | Minimum statutory protection |
|---|---|
| Less than two years of installments | At least 60 days’ grace from the date the installment became due. If the default remains uncured, cancellation may occur only after 30 days from the buyer’s receipt of a notarized notice of cancellation or demand for rescission. The statute does not grant a cash-surrender refund in this situation. |
| At least two years of installments | A grace period of one month for every year of installment payments made, exercisable once every five years of the contract and its extensions. If the contract is canceled, the buyer is entitled to a cash surrender value equal to 50% of total payments, plus 5% for every year after five years of installments, capped at 90%. Cancellation takes effect only after 30 days from receipt of the notarized cancellation notice or demand and full payment of the cash surrender value. |
Down payments, deposits, and option payments are included in determining the total number of installment payments under the Maceda Law.
During the applicable grace period and before actual cancellation, the buyer may:
- reinstate the contract by updating the account; or
- sell or assign the contractual rights to another person through a notarized deed, subject to lawful requirements.
The buyer may also pay an installment or the entire unpaid balance in advance without interest and may have full payment annotated on the title.
These protections apply to covered installment transactions, including residential condominium apartments. They do not automatically apply to every commercial-unit transaction, bank loan, or completed sale. Once a bank has fully paid the developer and the buyer’s debt is to the bank, the loan and mortgage documents may govern the borrower’s default instead of the Maceda Law’s seller-buyer cancellation scheme.
No automatic refund for a change of mind
A reservation fee is not automatically refundable merely because:
- the buyer found another property;
- personal finances changed;
- expected rental income did not materialize;
- a bank loan was denied; or
- the buyer did not read the contract.
Refund rights may still arise from the contract, a developer breach, misrepresentation, an invalid sale, or another applicable law. The label “non-refundable” is not necessarily conclusive if the seller violated a mandatory legal duty, but neither does it guarantee that the buyer can recover the entire amount.
Material changes, delays, and turnover disputes
A developer’s claim that a delay is caused by force majeure, government action, supply problems, or another event should be checked against:
- the contract’s exact extension clause;
- the approved completion timetable;
- official DHSUD approvals or extensions;
- the timing and duration of the event;
- whether the event actually prevented performance; and
- whether the developer gave the notices required by the contract or law.
Do not assume that every force-majeure clause excuses an indefinite delay.
At turnover, inspect the unit carefully before signing an unconditional acceptance or quitclaim. Prepare a dated punch list covering dimensions, layout, finishes, plumbing, electrical systems, fire-safety features, windows, doors, fixtures, water intrusion, parking, and access to promised amenities. Photograph and video defects with identifiable dates and locations.
If the unit materially differs from the approved or promised specifications, notify the developer promptly and reserve your rights in writing. Minor correctible defects, a material substitution, a reduction in area, and a fundamentally different unit may lead to different remedies.
Practical steps when a problem arises
Build a complete timeline. Record the reservation date, contract date, every payment, promised turnover, revised schedules, construction updates, demands, and responses.
Collect the controlling documents. Obtain the License to Sell, Certificate of Registration, Contract to Sell, payment schedule, official receipts, approved plans, advertisements, title records, master deed, and declaration of restrictions.
Identify the precise breach. State whether the problem is unauthorized selling, delay, nondevelopment, misleading advertising, material alteration, defective turnover, refusal to issue title, improper cancellation, or another violation.
Send formal written notice. Address it to the correct developer entity at its official address. Describe the facts, attach key proof, cite the requested remedy, and set a reasonable response date. Use a delivery method that proves receipt.
Do not stop paying casually. If relying on Section 23 of PD 957, expressly connect the suspension of payment to the developer’s failure to develop and preserve evidence of due notice. Obtain legal advice where the alleged breach or completion date is disputed.
Request regulatory records or assistance. Contact the appropriate DHSUD regional office regarding the project’s registration, License to Sell, approved timetable, and regulatory compliance.
File with the proper adjudicatory body if necessary. Under RA 11201, an HSAC Regional Adjudicator has original and exclusive jurisdiction over covered buyer claims for refund, specific performance, statutory or contractual obligations, unsound real estate business practices, and certain unlawful mortgages. Regulatory enforcement questions remain within DHSUD’s functions.
Include the financing institution when required. If a Section 23 claim concerns a purchase paid through a housing loan from a bank or other financing institution, RA 11201 requires that institution to be impleaded as a necessary party.
Watch appeal periods. A Regional Adjudicator’s decision generally must be appealed to the HSAC Commission within 15 calendar days from receipt. A Commission decision may be taken to the Court of Appeals under Rule 43. Obtain the current HSAC rules, forms, filing instructions, and fee assessment directly from HSAC before filing.
Evidence worth preserving
Keep original or authenticated copies of:
- the reservation agreement and Contract to Sell, including all annexes;
- official receipts, bank statements, deposit slips, and account ledgers;
- the project’s Certificate of Registration and License to Sell;
- brochures, screenshots, renderings, price lists, and advertisements;
- emails, letters, chat messages, and construction updates;
- recordings only if lawfully made and properly preserved;
- title documents and Registry of Deeds certifications;
- approved plans, permits, and turnover schedules;
- photographs and videos showing construction status or defects;
- inspection reports and punch lists;
- notices of delay, default, cancellation, or loan approval;
- proof that formal notices were received; and
- names and credentials of the broker, salesperson, and company representatives.
Save electronic files in their original format when possible. Preserve full email headers, message exports, URLs, posting dates, and unedited media rather than relying only on cropped screenshots.
Common mistakes to avoid
- Paying before verifying the License to Sell for the exact tower or phase.
- Treating an agent’s oral promise as equivalent to a written contractual commitment.
- Signing blank, incomplete, or backdated forms.
- Assuming every reservation fee is refundable—or never refundable.
- Confusing the Maceda Law’s partial cash-surrender value with the full-reimbursement remedy for developer nondevelopment under PD 957.
- Stopping payments without written notice or proof of the developer’s breach.
- Ignoring notarized cancellation notices, summonses, or short appeal periods.
- Accepting turnover without documenting defects or reserving rights.
- Signing a waiver, quitclaim, restructuring agreement, or refund computation without checking what rights are being surrendered.
- Continuing to pay an unauthorized personal account after warning signs appear.
- Assuming a bank’s approval, an LGU permit, or a famous brand replaces the need for a DHSUD License to Sell.
When legal help is urgent
Consult a Philippine lawyer promptly if:
- you receive a notarized cancellation notice or demand for rescission;
- the developer threatens forfeiture or resale of your unit;
- the unit appears to have been sold to another buyer;
- the land or unit is mortgaged, foreclosed, or covered by an adverse claim;
- the developer is insolvent, has closed its offices, or cannot be located;
- you are being asked to sign a waiver or accept a substantially reduced refund;
- a turnover or balloon-payment deadline is approaching;
- a bank is demanding payment despite a serious developer breach;
- the project lacks a License to Sell;
- there is suspected fraud, falsification, or diversion of payments; or
- an HSAC decision or order has been received and the 15-calendar-day appeal period may be running.
A complaint to DHSUD, an HSAC case, a civil action, and a criminal complaint serve different purposes. The proper route depends on the remedy sought and the facts. Criminal prosecution for housing-law violations belongs in the courts with appropriate criminal jurisdiction.
Frequently asked questions
Can a developer legally presell without a License to Sell?
Generally, no. PD 957 requires project registration and a License to Sell before an owner or dealer may sell covered condominium units to the public. The decree contains limited exemptions, but an ordinary developer preselling project should not be presumed exempt.
Is an advertised amenity legally binding?
It can be. PD 957 makes represented or promised facilities, improvements, infrastructure, and development part of the sales warranties enforceable against the owner or developer. The specific wording, disclaimers, approved plans, and materiality of the promise still matter.
Can I stop paying when turnover is delayed?
Possibly, but not merely because an estimated date has passed. Section 23 protection depends on failure to develop according to the approved plans within the legally applicable period and on due notice to the developer. Check the License to Sell, approved schedule, contract, authorized extensions, and actual project status before withholding payment.
Am I entitled to a full refund if the developer is delayed?
A full reimbursement remedy may be available under Section 23 of PD 957 when its conditions are met. It is not automatic for every delay. The buyer must establish the developer’s legally relevant failure to develop and compliance with the notice requirement.
What if I simply cannot continue paying?
For a covered residential installment purchase, the Maceda Law provides minimum grace-period and cancellation protections. A cash-surrender refund is required under that law only when the buyer has paid at least two years of installments and the statutory cancellation conditions are satisfied.
Can the developer cancel by email or ordinary letter?
Under the Maceda Law, actual cancellation for installment default requires the buyer’s receipt of a notice of cancellation or demand for rescission made by a notarial act, followed by the statutory 30-day period. When the buyer has paid at least two years, full payment of the required cash surrender value is also a condition of actual cancellation.
Does a bank-loan rejection automatically cancel the purchase?
No. The answer depends on the reservation agreement and Contract to Sell. Unless the contract makes financing approval a condition or another legal ground exists, failure to obtain a loan may be treated as buyer default.
Can I transfer my rights instead of canceling?
The Maceda Law allows a buyer to sell or assign contractual rights through a notarized deed during the grace period and before actual cancellation. The contract, developer procedures, taxes, financing arrangements, and transferee qualifications should still be reviewed.
When should title be released?
PD 957 requires the developer to deliver title upon full payment of the unit. Only the expense required for registration of the deed of sale may be collected as a title-issuance fee under Section 25, although separately lawful taxes and transaction expenses may apply.
Where should a buyer file a refund or performance claim?
Covered refund, specific-performance, statutory-obligation, and unsound-real-estate-practice claims against a project owner, developer, dealer, broker, or salesperson generally fall within the original and exclusive jurisdiction of the appropriate HSAC Regional Adjudication Branch.
Official sources
- Presidential Decree No. 957 — Subdivision and Condominium Buyers’ Protective Decree
- Republic Act No. 6552 — Realty Installment Buyer Act or Maceda Law
- Republic Act No. 4726 — Condominium Act
- Republic Act No. 11201 — Department of Human Settlements and Urban Development Act
- Department of Human Settlements and Urban Development
- Human Settlements Adjudication Commission
- Supreme Court decision in Antipolo Realty Corporation v. National Housing Authority
This article provides general legal information, not advice for a particular transaction or dispute. Contracts, approved plans, financing documents, official extensions, and the timing of notices can change the legal result. Have a Philippine lawyer review the actual records when substantial money, cancellation, forfeiture, or a filing deadline is involved. Sources checked as of September 11, 2026.