Employee Regularization After Years as an Agency Worker: Rights and Legal Remedies

1) Why this topic matters

In the Philippines, many workers spend years assigned to a “principal” company (the business where they actually report and perform work) but are paid through a manpower/agency/contractor. This setup can be lawful or unlawful depending on the facts. The legal consequences are huge:

  • If the arrangement is legitimate job contracting, you are generally an employee of the contractor/agency, not the principal—though the principal can still be solidarily liable for certain unpaid labor standards.
  • If the arrangement is labor-only contracting (or otherwise prohibited contracting), the law treats you as an employee of the principal (the client company) as if you were hired directly—often with regular status and security of tenure.

What follows is a practical, deep guide to the rules, how “regularization” happens in law, the signs of illegal contracting, and the remedies if you want to be recognized as a regular employee (and/or recover wages and benefits).


2) Key concepts and vocabulary

Agency/Contractor vs Principal

  • Contractor/Agency: the company that supplies workers and issues payroll.
  • Principal/Client: the company where the workers are deployed and which benefits from the work.

“Regularization”

In Philippine labor law, “regularization” is not a favor granted by an employer. Regular employment can arise by operation of law when statutory standards are met.

Security of tenure

Regular employees cannot be removed except for just causes or authorized causes, and only with due process.


3) The governing legal framework (Philippines)

A. Labor Code rules on employment status

Philippine law recognizes common categories:

  1. Regular employees

    • Those engaged to perform activities that are usually necessary or desirable in the usual business or trade of the employer; or
    • Those who have rendered at least one year of service (continuous or broken) with respect to the activity in which they are employed, even if the job is not usually necessary or desirable—making them regular with respect to that activity.
  2. Probationary employees

    • Typically up to six (6) months, with required standards made known at hiring.
  3. Project employees

    • Employment tied to a specific project or undertaking with a defined scope and completion.
  4. Seasonal employees

    • Work depends on seasons; may become regular seasonal if repeatedly rehired for the same seasonal work.
  5. Fixed-term employees

    • Allowed only under strict conditions (genuine fixed term, no circumvention of security of tenure).

B. DOLE rules on contracting/subcontracting

DOLE regulations (notably the framework popularly associated with “contracting” rules) distinguish:

  • Legitimate job contracting (generally lawful); vs
  • Labor-only contracting (unlawful / prohibited), where the “contractor” is essentially a manpower supplier and the principal is deemed the employer.

These rules also impose obligations like registration, capital requirements, written contracts, and labor standards compliance. Even when contracting is legitimate, principals can carry solidary liability for certain unpaid labor standards.


4) Two different “regularization” questions you must separate

When you say: “I’ve been an agency worker for years—am I regular now?” there are actually two possible employers to assess:

Question 1: Are you a regular employee of the contractor/agency?

Yes, often possible—especially if you have been continuously/repeatedly employed by the same contractor and assigned to client(s) performing the same functions, and your employment is not truly project-based or fixed-term.

But: being a regular employee of the contractor does not automatically mean you are a regular employee of the principal.

Question 2: Can you be declared a regular employee of the principal/client?

Yes—if the arrangement is labor-only contracting or otherwise prohibited, or if the principal is found to be the true employer under the tests for employer-employee relationship.


5) How the law identifies the “real employer”

The four-fold test (most used)

Courts and tribunals commonly evaluate:

  1. Selection and engagement (who hired you)
  2. Payment of wages (who pays you)
  3. Power of dismissal (who can fire you)
  4. Control test (who controls the means and methods of your work) — often the most important

Even if your payslip comes from the agency, if the principal controls your day-to-day work, rules, discipline, scheduling, and performance standards, that strongly supports the principal being treated as the employer—especially in illegal contracting scenarios.

Economic reality / totality of circumstances

Decision-makers also look at practical realities: who benefits from the work, whose business operations you are integrated into, and whether the contractor is running an independent business or merely supplying labor.


6) Legitimate job contracting vs labor-only contracting

A. Legitimate job contracting (lawful in principle)

Typically present when the contractor:

  • Carries on an independent business;
  • Has substantial capital or investment (tools, equipment, work premises, etc.);
  • Undertakes the job on its own account and responsibility;
  • Exercises control over its employees (supervision, discipline, methods); and
  • The contract is for a specific job/service, not merely supplying warm bodies.

If legitimate, you are generally the employee of the contractor. The principal is not your employer, but may be solidarily liable for certain unpaid labor standards and can be required to ensure compliance.

B. Labor-only contracting (prohibited)

Common indicators include:

  • The contractor lacks substantial capital or investment; and/or
  • The workers supplied perform activities directly related to the principal’s main business; and
  • The contractor does not exercise the right of control; the principal effectively supervises and directs the workers.

If labor-only contracting exists, the law treats the contractor as a mere agent and the principal becomes the employer.

C. Prohibited/abusive contracting patterns (red flags)

Even if paperwork looks “complete,” patterns that often signal illegality include:

  • Repeated end-of-contract cycles designed to prevent regularization
  • “Agency” contracts that simply say “provide manpower”
  • Principal issuing your memos, conducting discipline, and controlling schedules
  • You use principal’s tools, systems, email, uniforms/IDs, and follow principal’s policies like a direct hire
  • You occupy a permanent role in the principal’s org structure (same job year after year)
  • Agency cannot deploy you elsewhere realistically; you are essentially tied to one principal for years

7) When long years as an agency worker strengthens a regularization claim

A. Length of service helps—but facts still control

Being deployed for years is powerful evidence that:

  • The work is usually necessary or desirable to the principal’s business; and/or
  • You are filling a continuing need (a “regular” role, not a temporary project).

But the legal result depends on whether:

  • You are regular as to the contractor; and/or
  • The principal is deemed your employer due to labor-only contracting or the control test.

B. The “necessary and desirable” principle

If your work is part of the principal’s core operations (e.g., production, sales support, logistics integral to business, back-office functions embedded in the workflow), it often supports regular status if you are found to be employed by that principal.

C. “One year of service” rule

Even when the activity is not usually necessary or desirable, rendering at least one year (continuous or broken) can make you regular with respect to the activity—most relevant when assessing regularity with your direct employer (often the contractor), and sometimes in principal-employer findings depending on the case theory.


8) What “regular employee of the principal” changes

If you are declared a regular employee of the principal, you typically gain:

  1. Security of tenure Termination only for just/authorized cause with due process.

  2. Correct wages and benefits under the principal’s policies (where applicable)

    • At minimum: legal minimums (minimum wage, OT, holiday pay, premium pay, night differential, SIL, 13th month, etc.)
    • Potentially: company benefits if you can legally prove entitlement under company policy/CBA or non-discrimination doctrines (this can be complex; not every benefit automatically transfers, but many wage-related items and statutory benefits do).
  3. Reinstatement or separation pay (in lieu of reinstatement) In illegal dismissal cases, reinstatement is a primary remedy; separation pay may be awarded when reinstatement is no longer viable.

  4. Backwages and damages (where warranted) Depending on findings (illegal dismissal, bad faith, etc.).


9) Your baseline statutory rights (regardless of agency or principal issues)

Even as an agency/contractor employee, you are generally entitled to labor standards such as:

  • Minimum wage and wage order compliance
  • 13th month pay
  • Overtime pay, night shift differential, holiday pay, premium pay for rest days
  • Service Incentive Leave (if covered)
  • SSS, PhilHealth, Pag-IBIG coverage and remittances
  • Safe working conditions (OSH compliance)
  • Protection from illegal dismissal and unfair labor practices
  • Due process in disciplinary actions (as applicable)

If your agency failed to remit contributions or pay correct wages, that can be pursued as a money claim and/or through administrative routes.


10) Common scenarios (and how they usually play out)

Scenario A: “I’m assigned to one principal for 5–10 years, same role, principal supervises me.”

This often supports a claim that the principal is the real employer (especially if the “contractor” is a manpower supplier). Strong pathway to principal regularization if evidence shows labor-only contracting/control by principal.

Scenario B: “The contractor has many clients, transfers employees, has its own supervisors, tools, and discipline system.”

More consistent with legitimate contracting. Regularization may exist with the contractor, not principal.

Scenario C: “They keep making me sign 5-month contracts, then renew.”

Repeated short-term renewals can be evidence of an attempt to evade regularization. Tribunals look beyond form to substance, especially when the job is continuing and necessary.

Scenario D: “They call me ‘project-based’ but there’s no real project; I do ongoing operations.”

If no genuine project with clear scope and completion, “project” labeling may be disregarded, supporting regular status.

Scenario E: “I was removed when the service contract ended.”

If you are truly an employee of a legitimate contractor:

  • End of the service agreement doesn’t automatically justify dismissing you without considering your status with the contractor.
  • A regular employee of the contractor may be entitled to reassignment or proper separation process depending on circumstances. If labor-only contracting is found, removal can be treated as dismissal by the principal.

11) Evidence checklist (what wins or loses cases)

To prove employer-employee relationship with the principal or labor-only contracting, gather:

Documents

  • Agency contract(s) and renewals; employment contracts; job offers
  • Payslips, payroll summaries, bank credit memos
  • IDs (principal and agency), uniforms, gate passes
  • Time records, schedules, DTRs, biometrics logs
  • Memos/IRs/NTEs and who issued them
  • Performance evaluations showing who rated you
  • Training records and who conducted training
  • Company handbook acknowledgments (principal’s rules)
  • Emails/chats showing principal’s managers giving instructions
  • Organizational charts, assignment rosters, internal directory listings

Witness and practice evidence

  • Who daily assigns tasks, approves leaves/OT, and disciplines
  • Whether the contractor has on-site supervisors with real authority
  • Whether you use the principal’s systems and equipment
  • Whether the contractor has independent operations beyond supplying labor

12) Legal remedies and where to file (practical roadmap)

A. Mandatory conciliation-mediation (SEnA)

Many labor disputes go through the Single Entry Approach (SEnA) for conciliation. It can resolve money claims or status disputes early.

B. NLRC case (common for regularization + illegal dismissal + money claims)

You may file before the NLRC (Labor Arbiter) for:

  • Declaration of employer-employee relationship (principal as employer)
  • Regularization / recognition as regular employee
  • Illegal dismissal (if already terminated/removed)
  • Reinstatement, backwages, wage differentials, benefits, damages, attorney’s fees

Respondents often include both: the contractor and the principal (so liability can be determined).

C. DOLE route for labor standards enforcement

For certain labor standards issues (unpaid wages/benefits, non-remittance issues, compliance), DOLE mechanisms and inspections may apply. DOLE can also act on contractor compliance/registration issues.

D. Contractor registration/administrative action

If the contractor is non-compliant or engaged in prohibited contracting, administrative consequences (including cancellation of registration where applicable) can be pursued through appropriate DOLE channels—often alongside or parallel to an NLRC case.


13) Time limits (prescription) you must watch

Prescription can be outcome-determinative:

  • Money claims (wages, benefits): commonly subject to a 3-year prescriptive period counted from when the claim accrued.
  • Illegal dismissal-type claims: commonly treated under a longer period (often discussed as 4 years in practice for certain causes of action), but the safest approach is to file as early as possible, because delays can also weaken evidence and complicate relief.

If you’re currently employed, you can still file claims for underpayment/benefits within the allowable periods; if terminated, you should act quickly.


14) Remedies you can realistically obtain

If you are still working and want regularization

Possible outcomes include:

  • Declaration that you are a regular employee (contractor or principal)
  • Payment of wage differentials and statutory benefits
  • Orders compelling compliance going forward

If you were terminated/removed

If found illegally dismissed:

  • Reinstatement (to former position) without loss of seniority rights; and
  • Full backwages from dismissal until reinstatement (or finality, depending on the ruling’s structure)

If reinstatement is no longer feasible:

  • Separation pay in lieu of reinstatement may be awarded (case-specific)
  • Plus backwages and other monetary awards, where applicable

Attorney’s fees and damages

  • Attorney’s fees may be awarded in certain circumstances (often when compelled to litigate to recover lawful wages).
  • Moral/exemplary damages require proof of bad faith, fraud, oppressive conduct, or similar circumstances, depending on the cause of action.

15) Due process rules employers often violate

Even if there is a “cause,” dismissal requires procedural due process:

  • For just causes (e.g., misconduct, neglect): notice of charge, opportunity to explain/hearing, notice of decision.
  • For authorized causes (e.g., redundancy, retrenchment, closure, disease): specific notice requirements and standards.

Many “agency removals” happen informally (“don’t report tomorrow,” “end of assignment”), which can support an illegal dismissal theory—especially if principal-employer relationship is proven.


16) Special industries and recurring issues

Security guards and “floating status”

Security industry has unique patterns (reliefs, reassignments). A “floating status” (temporary off-detail) is often litigated, especially when it becomes prolonged without valid reassignment.

Janitorial, facilities, and other “outsourced” functions

These are frequently contested because work is continuous and integrated into operations. Outcomes heavily depend on whether the contractor is truly independent and whether control is exercised by the contractor vs principal.


17) Strategy: how to build the strongest case (without guessing)

  1. Name both principal and contractor as respondents if your theory is principal employment or labor-only contracting.
  2. Document control: who approves your leave, OT, schedules, discipline, performance targets, and methods.
  3. Show continuity: years of renewals, same post, same workflow, same supervisors, same business need.
  4. Attack form-over-substance: repeated 5-month contracts, “project” labels without true projects, manpower-only contracts.
  5. Compute money claims carefully: wage differentials, OT, holiday premiums, SIL, 13th month, and contributions issues—within prescriptive limits.
  6. Prepare for defenses: “legitimate contracting,” “fixed term,” “project employment,” “client contract ended,” “no employer-employee relationship.”

18) Quick FAQs

“If I’m an agency worker for 6 months, am I automatically regular with the principal?”

No. The six-month idea is for probationary employment and regularization rules with an employer, but with agency setups, the bigger question is who is the employer and whether contracting is legitimate or labor-only.

“Can I be regular with the agency but not with the principal?”

Yes. That is common in legitimate contracting.

“Does wearing the principal’s uniform/ID prove I’m their employee?”

It helps, but it’s not decisive alone. The most decisive factor is control and whether the contractor is truly independent.

“If the service contract ends, can they terminate me immediately?”

Not automatically. If you’re a regular employee (of contractor or principal), termination still needs a lawful cause and proper process. The end of a client contract may affect assignments, but it doesn’t erase employee rights.


19) Practical “starter kit” list of what to write down today

  • Exact dates: first deployment, renewals, breaks (if any), termination/removal date
  • Names/positions of supervisors who control your work (principal vs contractor)
  • Who approves: leave, OT, schedules, timekeeping corrections
  • Copies/photos: IDs, memos, NTEs, schedules, payslips, HR messages
  • Summary of your daily tasks and why they are part of the principal’s usual business

20) Bottom line

After years as an agency worker, you may have strong legal grounds to be recognized as:

  • A regular employee of the contractor/agency, and/or
  • A regular employee of the principal if the arrangement is labor-only contracting or the principal is shown to be the true employer under the control test and totality of circumstances.

The strongest cases are fact-driven: long tenure in a continuing role + principal control + contractor acting like a mere manpower supplier.

If you want, paste a brief timeline (start date, job role, who supervises, how you were removed if applicable, and what documents you have), and I can map your facts to the most likely legal theory and the cleanest set of claims and remedies.

Disclaimer: This content is not legal advice and may involve AI assistance. Information may be inaccurate.