1) Why this matters (and what the law generally requires)
In the Philippines, most employees covered by the Social Security System (SSS), PhilHealth, and the Pag-IBIG Fund (HDMF) are required to have contributions remitted regularly. In a typical employer–employee relationship:
- You contribute (the “employee share”), usually deducted from your salary.
- Your employer contributes (the “employer share”) and has the duty to remit the total (employee + employer shares) to the relevant agency within required deadlines.
If deductions were made from your pay but no remittance (or incomplete remittance) was made, that can affect:
- SSS: loan eligibility, sickness/maternity benefits, retirement/disability, etc.
- PhilHealth: coverage/eligibility continuity (especially for claims requiring updated status).
- Pag-IBIG: short-term loans, MP2/regular savings records, and housing loan qualification.
The practical reality: agencies keep their own contribution ledgers. Your most reliable way to confirm payment is to check your member records directly with each agency and compare them to your employment period and payslips.
2) What you should prepare before checking
Gather proof and identifiers so you can match what’s on record:
A. Your identifiers
- SSS number
- PhilHealth Identification Number (PIN)
- Pag-IBIG MID number
B. Employment and pay documents
- Payslips showing deductions for SSS/PhilHealth/Pag-IBIG
- Certificate of Employment (COE) or employment contract
- BIR Form 2316 (helpful for employment period confirmation, though it won’t show agency remittances)
- Any employer HR memo about contribution remittances
C. Your timeline
Write down:
- Start date and end date with the previous employer
- Any gaps (leave without pay, suspension, etc.)
- Salary changes (because contribution amounts can change)
This helps you spot missing months or under-remittance.
3) How to check SSS contributions (SSS)
A. Check online through your SSS account
If you have (or can register) an SSS online account, you can usually view:
- Posted contribution months/quarters
- Employer name (for employed periods)
- Contribution amounts (often broken down by period)
How to use the record:
Look for the months covering your employment period.
Confirm:
- Are all months present?
- Does the employer name match your previous employer?
- Do the amounts roughly align with your salary bracket/level at the time?
B. Request or view your SSS contribution history/printout
If you can’t access online records or need a formal record, you may request a contribution printout (commonly used for loan/benefit verification).
C. Red flags in SSS records
- Missing months within your employed period
- Contributions posted but with unusually low amounts vs salary
- Employer listed incorrectly or blank
- Contributions appear to start late or end early compared to actual employment
D. Common explanations (not always wrongdoing)
- Late remittance posting (agency ledger updated later)
- Employer remitted under a different reporting period
- Clerical errors in SSS number used by employer
4) How to check PhilHealth contributions (PhilHealth)
A. Confirm your membership and contribution posting
PhilHealth records may show:
- Membership status (active/inactive)
- Contribution history or employer remittance posting (depending on what access method is available to you)
If you have a member portal account, use it to check the months your employer should have remitted.
B. Ask for a Member Data Record (MDR) and contribution record
For many PhilHealth transactions, an MDR is requested. While MDR focuses on membership information, you can also request contribution/remittance details or status confirmation from PhilHealth channels.
C. Red flags in PhilHealth records
- Employer not reflected during your employment
- Contribution gaps despite payslip deductions
- Status issues when you try to use PhilHealth benefits (e.g., “inactive” unexpectedly)
D. Note on practical differences
PhilHealth contribution visibility and “posted months” can sometimes be less straightforward for members than SSS, so if your portal view is limited, you may need to request assistance or a printout/statement from PhilHealth directly.
5) How to check Pag-IBIG (HDMF) contributions
A. Use your Pag-IBIG account (Virtual Pag-IBIG) to view contributions
With an online account, you can generally verify:
- Employer remittances posted per month
- Amounts credited to your Pag-IBIG Regular Savings
- Sometimes employer details tied to the remittance
B. Request a Pag-IBIG Contribution Printout / Loyalty Card Plus and member verification
Pag-IBIG commonly issues contribution printouts for loan processing. If you suspect missing contributions, ask for a record covering the entire employment period.
C. Red flags in Pag-IBIG records
- Missing monthly remittances
- Amounts inconsistent with your payslip deductions
- Employer not appearing during your employment period
- Discrepancies when you apply for a loan (e.g., insufficient contributions)
6) How to reconcile your records vs what the agencies show
Do a simple month-by-month reconciliation:
Step 1: Create a table for the employment period
For each month of employment, list:
- Payslip deduction for SSS
- Payslip deduction for PhilHealth
- Payslip deduction for Pag-IBIG
- Whether the agency record shows a posted remittance for that month
Step 2: Identify mismatch types
- Deductions made, no posting at all
- Posting exists, but underpaid
- Posting exists, but employer name is wrong
- Posting is delayed (later months show up but not yet for recent periods—less relevant for “previous employer” unless close in time)
Step 3: Consider salary bracket changes
Contribution amounts can change if your compensation changed. A mismatch isn’t automatically nonpayment—it may be a bracket/reporting issue.
7) What you can do if you find missing or unpaid contributions
A. Start with documentary proof
Your strongest evidence is:
- Payslips showing deductions
- Employment proof (COE, contract)
- Agency ledger printouts showing missing months
B. Raise the issue with the former employer (HR/Payroll) in writing
Ask for:
- Proof of remittance (official receipts, employer remittance reports, transaction references)
- A reconciliation of months and amounts
- A commitment to pay/settle any deficiencies and correct reporting errors
Keep it polite, factual, and date-specific.
C. If employer doesn’t cooperate: elevate to the proper agency/complaint channel
Each agency has enforcement mechanisms and can require employers to:
- Pay delinquent contributions
- Pay penalties/interest (where applicable)
- Correct employer reports and member postings
In practice:
- SSS is particularly active in enforcing delinquent contributions and can assess employers.
- Pag-IBIG can require settlement and posting corrections for missed remittances.
- PhilHealth can similarly pursue compliance and correct records, though processes may vary.
You can file a complaint or request assistance by providing:
- Your member number
- Employer details (legal name, address)
- Employment period
- Evidence of deductions
- The agency record showing missing postings
D. Consider labor remedies if deductions were made but not remitted
If an employer deducted contributions but failed to remit them, that can overlap with wage-related and compliance issues. Depending on the facts, employees sometimes seek assistance through labor mechanisms for unlawful withholding or related violations, especially where there is clear proof of payroll deductions.
(Practically: many cases resolve faster when the agency compels remittance and correct posting rather than a broader labor dispute—but your best route depends on urgency, evidence, and whether you need benefits/loans now.)
8) Practical tips to avoid delays and protect yourself
A. Check regularly, not only when you resign
Make it a habit to review your contributions every few months. Catching issues early is easier to correct.
B. Keep your payslips (or at least screenshots/PDFs)
Your payslips are often the most accessible proof that deductions were made.
C. Use consistent personal data across employers
Name inconsistencies, birthdate errors, and multiple/incorrect member numbers commonly cause posting issues. Ensure your employer used the correct SSS/PhilHealth/Pag-IBIG numbers.
D. If you changed your name or civil status
Update your records with each agency; mismatches can delay posting or claims.
9) Special situations
A. If you were a contractor or freelancer but treated like an employee
If you were labeled as “contractual” but functioned as an employee (control, schedule, employer tools, etc.), coverage and remittance obligations can become disputed. You may need to establish employment status to compel employer remittances.
B. If you had multiple employers or overlapping employment
You may see multiple employers in records; the goal is to confirm each employer posted contributions for the months you were on their payroll.
C. If you were on leave without pay
Some employers may not deduct contributions during unpaid periods. Match to your payslip and actual paid months.
D. If the employer closed or vanished
Agencies can still pursue delinquent employers, but recovery/posting may take longer. Your evidence becomes even more important.
10) What “proof of payment” looks like (and what to ask for)
If a former employer claims they paid, request one or more of:
- Employer remittance report showing your name/SSS number/PIN/MID and the months covered
- Official transaction reference numbers
- Proof of filing/payment confirmation from the payment channel used
- A reconciliation statement mapping payroll deductions to remitted months
Be cautious about screenshots that don’t show identifying details or covered periods.
11) If you need contributions posted urgently (for benefits/loans)
If you need to claim a benefit, get a loan, or process a housing application:
- Secure your agency printouts showing missing months.
- Get your payslips and COE ready.
- Request employer correction/remittance immediately.
- File for agency assistance if the employer delays—because agency posting corrections may take time, and some benefits depend on updated contribution status.
12) Short checklist
SSS
- Log in and view contribution history
- Check employer name and months during employment
- Request printout if needed
PhilHealth
- Verify membership status and contribution/remittance posting
- Request MDR and contribution confirmation if portal info is limited
Pag-IBIG
- Check Virtual Pag-IBIG contributions and months
- Request contribution printout for reconciliation
If missing
- Gather payslips + COE + agency records
- Send written request to former employer for proof and correction
- Escalate to the relevant agency if unresolved
13) Important reminder
This article is general legal information in the Philippine context and is not a substitute for advice on a specific case. If the amounts are significant, the gaps are long, or you need urgent benefit eligibility, consult a qualified professional and bring your payslips, COE, and agency printouts so they can assess the best remedy and forum based on your exact facts.