How to File Complaint Against Memorial Park for Unauthorized Burial Philippines

How to File a Complaint Against a Memorial Park for Unauthorized Burial in the Philippines

Comprehensive legal guide (2025 edition)

Disclaimer – This article provides general legal information only. It is not a substitute for individualized advice from a Philippine lawyer or for the official text of the cited laws, regulations, and court rules.


1. What Counts as an “Unauthorized Burial”?

Scenario Why It Is Unauthorized
Burial without a burial/transfer permit issued by the local Civil Registrar and approved by the Local Health Officer Violates §93–97, Presidential Decree (PD) 856 (Sanitation Code) and its 1995 Implementing Rules
Interment in a plot already sold or reserved for another family Breach of contract & possible estafa under Art. 315(2)(a), Revised Penal Code (RPC)
Burial outside the approved layout or density limits of the memorial park Breach of the memorial park’s development permit under PD 957 (Subdivision & Condominium Buyers’ Protective Decree, as made applicable to memorial parks by Housing rules) and Department of Human Settlements & Urban Development (DHSUD) Circulars
Relocation or exhumation done without written consent of the lot owner/heirs and without a DOH permit Violates DOH Administrative Order 2015‑0035 (Exhumation & Transfer of Human Remains)
Burying remains that are subject to a hold order or police investigation Offense under Art. 319 (Defilement of Graves), RPC plus obstruction of justice

2. Key Legal Bases

  1. Presidential Decree 856 (Sanitation Code) – ch. XXI governs burial permits, exhumation, cemetery construction, and sanitation standards.

  2. Local Government Code of 1991 (RA 7160) – gives cities/municipalities power to license cemeteries, impose penalties, and create Burial Permit Offices.

  3. PD 957 & DHSUD Memorandum Circulars – require memorial‑park developers to secure a development permit, register contracts, and comply with their approved master plan. Complaints about violations now fall under DHSUD (formerly HLURB).

  4. Civil Code of the Philippines

    • Arts. 1170–1172: breach of contractual and legal obligations
    • Arts. 2176 & 2180: quasi‑delict (tort) liability
    • Arts. 2217 & 2232: moral & exemplary damages
  5. Revised Penal Code – Arts. 309‑311 (grave theft), 318 (other deceits), 319 (defilement of graves), 365 (criminal negligence).

  6. Pre‑Need Code (RA 9829) – Insurance Commission jurisdiction over memorial lot pre‑need plans.

  7. Consumer Act (RA 7394) – misrepresentation may amount to deceptive sales act by the park operator.

  8. Barangay Justice System (RA 7160, ch. VII) – most civil complaints must first undergo barangay mediation.


3. Roadmap of Remedies

Stage Where to File Purpose Prescriptive Period
A. Demand Letter Memorial‑park operator Formal notice; may cure or settle 6 months (estafa complaint) often requires demand
B. Barangay Conciliation Punong Barangay where park is located Mandatory for civil claims ≤ ₱400,000 or where parties live in same city/municipality Filing within 2 years of discovery stops prescription
C‑1. Administrative (LGU/DOH) City/Municipal Health Office & Mayor Closure, fines, permit suspension, exhumation order 5 years for administrative offenses vs. LGU
C‑2. DHSUD Complaint DHSUD Regional Adjudication Board Violations of PD 957, refund of lot price, damages ≤ ₱5 million 10 years for written contracts
D. Civil Action Regional Trial Court (RTC) or MTC depending on amount Damages, injunction, specific performance; exhumation & re‑interment 4 yrs (quasi‑delict), 6 yrs (oral K), 10 yrs (written K)
E. Criminal Action Office of the City/Provincial Prosecutor Penalties: arresto mayor to prision correccional, fines 10 yrs for estafa; 15 yrs for qualified theft

4. Evidence Checklist

  • Lot Purchase Agreement & official receipts
  • Certified true copy of the memorial‑park’s Development Permit & site plan (request from DHSUD or LGU Zoning Office)
  • Copy of the burial/transfer permit issued for the remains (or certificate of no permit)
  • Photographs, drone shots, or GIS pin of the occupied lot
  • Witness affidavits (using JURAT before a notary/public attorney)
  • Death Certificate & authority of complaining heirs (SPA or extrajudicial settlement where applicable)
  • Correspondence and demand letters (with registry‑return cards or courier proof)

5. Step‑by‑Step Guide

5.1 Draft & Serve a Demand Letter

  1. Cite the facts, the specific lot number, and attach proof of ownership.

  2. Invoke PD 856, PD 957, and Arts. 1170 & 2187 of the Civil Code.

  3. Give the operator 15 calendar days to:

    • (a) remove the remains, OR
    • (b) compensate and relocate your lot.

Tip: Serve through personal delivery and registered mail (Article 125, Rules of Court).

5.2 Barangay Settlement (Katarungang Pambarangay)

  • File a verified Complaint‑Affidavit at the Lupon.
  • Attend mediation; if unresolved, request a Certificate to File Action (CFA) – prerequisite for court or DHSUD filing.

5.3 Lodge Administrative Complaints

Office How to File Typical Relief
City/Municipal Health Officer Letter + Sworn Statement + annexes; pay inspection fee Closure Order, sanitary fine (₱5 000/day), exhumation
Mayor’s Office / Sanggunian Complaint under §16 & §447(a)(1) LGC (general welfare) Revoke Business Permit
DHSUD Verified Complaint (4 copies) + CFA + proof of ownership; pay docket (₱1 000 + ₱10/₱‑P1 000 claimed) Refund/replace lot, moral & exemplary damages, administrative fines (up to ₱50 000/violation)
Insurance Commission (if a pre‑need company is involved) Letter‑complaint under RA 9829 Order to honor plan or refund plan value

5.4 File a Criminal Complaint

  1. Go to the nearest Philippine National Police (PNP) station or directly to the Office of the Prosecutor.
  2. Execute a Sinumpaang Salaysay.
  3. Attach proof of demand (needed for estafa) and documentary evidence.
  4. Attend inquest/preliminary investigation; submit Counter‑Affidavit and Reply, if required.

5.5 Civil Action for Damages

  • Venue: MTC if ≤ ₱400 000 (outside Metro Manila) / ≤ ₱500 000 (MM); otherwise RTC.

  • Reliefs:

    • Specific performance – vacate lot and restore possession
    • Damages – actual (lot price, burial costs), moral (emotional distress), exemplary
    • Injunction – restrain further burials

6. Possible Outcomes & Enforcement

  1. Voluntary Exhumation & Relocation – mutually agreed; DOH permit required and costs borne by operator under Art. 1167 Civil Code.
  2. Cease‑and‑Desist / Closure Order – issued by LGU; enforced by Business Permits & Licensing Office (BPLO), Barangay, and PNP.
  3. Writ of Execution – after final judgment; sheriff may padlock mausoleum or levy corporate assets.
  4. Settlement on Record – enforceable as a court judgment (Rule 39, §1).
  5. Criminal Conviction – imprisonment, fine, and restitution; civil liability deemed impliedly instituted unless waived.

7. Notable Jurisprudence

Case G.R. No. / Date Key Take‑Away
Capitol Memorial Corp. v. Court of Appeals G.R. 114294, 16 Oct 1997 Memorial‑park developers are liable for violating their own master plan; damages for disturbance of peaceful interment were affirmed.
Heirs of Malate v. East Memorial Park, Inc. G.R. 200521, 17 Mar 2014 Unauthorized relocation of remains constitutes breach of contract and entitles heirs to moral damages.
People v. Tulio G.R. 137872, 27 Jan 2000 Affirmed conviction under Art. 319 RPC for defilement of graves involving unauthorized burials.

8. Practical Pointers & Best Practices

  • Act quickly. Civil claims for quasi‑delict prescribe in four (4) years from discovery.
  • Request certified true copies of the memorial‑park’s Development Permit and Environmental Compliance Certificate (ECC) – they often prove the burial exceeded capacity or violated zoning.
  • Use GIS or drone imaging to show the encroachment clearly in color‑coded overlays—highly persuasive in DHSUD and court hearings.
  • Keep emotions professional. Memorial‑park firms often offer substitute lots plus cash once they see documentary strength; mediation success rate is high if evidence is solid.
  • Consider class or representative actions if multiple lot owners are affected (Rule 3, §12 Rules of Court).
  • Check the Pre‑Need License of the park’s parent company on the Insurance Commission website; non‑licensed operators face closure and refunds.

9. Indicative Timeline & Costs (Typical Metro Manila Case)

Milestone Months Typical Direct Cost
Demand Letter → Barangay mediation 0–2 ₱1 500 (notary, courier)
DHSUD filing & resolution 2–8 ₱5 000–₱15 000 (docket, lawyer’s fee, site survey)
LGU inspection & closure order 1–3 ₱1 200 (inspection)
Criminal preliminary investigation → information filing 2–6 Usually free; some notarization
RTC civil suit (if escalated) 12–36 Filing fees (≈1.5% of claim) + attorney’s fees
Sheriff execution (if judgment) 1–2 ₱2 500+ execution fees

10. Sample Skeleton for a Verified Complaint (DHSUD)

CaptionIn re: Complaint for Violation of PD 957, Specific Performance, and Damages

Parties & Addresses

Verification & Certification of Non‑Forum Shopping

Statement of Facts (chronological)

Causes of Action Count 1 – Violation of PD 957 Articles IV & VIII Count 2 – Breach of Contract under Arts. 1159 & 1170 Civil Code Count 3 – Damages under Arts. 2219 & 2229

Prayer – exhumation, refund, moral & exemplary damages, attorney’s fees

Attachments – Titles, lot plan, photos, demand letter, CFA, DOH certifications


11. Final Word

The dignity of the deceased and the contractual rights of lot owners are protected by a web of Philippine laws: sanitary regulations, subdivision‑development rules, consumer statutes, and the Civil & Penal Codes. The enforcement path typically begins with a clear, well‑documented demand, passes through barangay conciliation, and then proceeds—depending on the facts—to administrative, civil, and criminal forums. Vigilant documentation, strategic filing (often with DHSUD and the LGU first), and early legal advice maximize the chances of prompt relief and meaningful damages.

Should you suspect an unauthorized burial, move swiftly, marshal your evidence, and exhaust the layered remedies outlined above. Justice for the living—and respect for the dead—demands no less.

Disclaimer: This content is not legal advice and may involve AI assistance. Information may be inaccurate.