How to Report Online Casino Scams in the Philippines

As the digital economy expands, the rise of illegal online gambling and sophisticated "pig-butchering" or investment-casino scams has become a significant concern in the Philippines. Victims often find themselves trapped by rigged platforms, refusal of withdrawals, or outright identity theft.

Under Philippine law, victims have several legal avenues for redress. Understanding the specific agencies and the governing laws is the first step toward seeking justice.


1. The Legal Framework

Illegal online gambling and fraudulent activities are primarily governed by:

  • Republic Act No. 10175 (Cybercrime Prevention Act of 2012): This covers computer-related fraud and illegal access.
  • Presidential Decree No. 1602 (as amended by RA 9287): The principal law against illegal gambling.
  • The Revised Penal Code (Article 315): Pertaining to Estafa (swindling), which applies if the scam involves deceit and subsequent damage to the victim.

2. Primary Government Agencies to Contact

A. Philippine Amusement and Gaming Corporation (PAGCOR)

PAGCOR is the regulatory body for all gaming activities. If the site claims to be a Philippine Offshore Gaming Operator (POGO) or a licensed local platform (IGL), you must verify its legitimacy.

  • Role: Investigating unauthorized use of their logo and blacklisting illegal sites.
  • Action: Check the "List of Licensed Service Providers" on the PAGCOR website. If the platform is not listed, it is an illegal operation.

B. PNP Anti-Cybercrime Group (PNP-ACG)

The PNP-ACG is the specialized unit of the Philippine National Police tasked with investigating digital crimes.

  • When to contact: If you have been defrauded of money or if your personal data has been compromised.
  • Requirement: You will likely need to go to their office at Camp Crame (or a regional hub) to file a formal affidavit.

C. NBI Cybercrime Division (NBI-CCD)

The National Bureau of Investigation handles high-profile or complex cyber fraud cases.

  • Action: You can file a complaint through their online portal or visit the NBI Clearance Center/Main Office for specialized assistance in tracking digital footprints.

D. Department of Justice (DOJ) - Office of Cybercrime

The DOJ-OOC acts as the central authority for international cooperation and policy. They are instrumental if the scam involves cross-border transactions.


3. Essential Evidence to Gather

Before filing a formal report, ensure you have documented the following:

  1. Screenshots: Of the website URL, your account dashboard, and the "winning" balances.
  2. Transaction Receipts: Bank transfer slips, GCash/Maya transaction IDs, or cryptocurrency wallet addresses used for deposits.
  3. Communication Logs: Saved chats (Telegram, WhatsApp, or Facebook Messenger) with the platform’s "agents" or customer support.
  4. The "Hook": Save the original advertisement or link that led you to the scam.

4. Step-by-Step Reporting Process

Step Action Agency
1 Verification Check PAGCOR’s list of licensed operators to confirm the site is illegal.
2 Documentation Compile all digital evidence into a chronological folder.
3 Formal Complaint File a report with the PNP-ACG or NBI-CCD. Request a "Police Report" or "Case Referral."
4 Financial Blocking Report the merchant/account to the Anti-Money Laundering Council (AMLC) or your bank to attempt a freeze on the recipient's account.

5. Important Legal Disclaimer

In the Philippines, participating in illegal gambling (platforms not licensed by PAGCOR) can technically expose a player to criminal liability under PD 1602. However, if you are a victim of scamming/fraud (where no real gambling was occurring and the intent was theft), the law prioritizes the prosecution of the fraudulent entity.

Note: Be wary of "Recovery Scams"—individuals claiming they can "hack" the casino to get your money back for a fee. These are almost always secondary scams.


Would you like me to draft a template for a formal complaint affidavit that you can use when reporting to the authorities?

Disclaimer: This content is not legal advice and may involve AI assistance. Information may be inaccurate.