How to Verify If an Online Lending or Investment Platform Is Legit in the Philippines

How to Verify If an Online Lending or Investment Platform Is Legit in the Philippines

This guide is written for Philippine consumers, in plain English, with precise legal hooks so you can actually check a platform’s legitimacy before you send money or personal data.


1) Know who regulates what

Different regulators supervise different types of platforms. A platform is not legit just because it exists online or has a mobile app.

  • Securities and Exchange Commission (SEC) – lending companies, financing companies, investment houses, mutual funds/investment companies, crowdfunding portals, brokers/dealers, and any offer/sale of “securities” (including “investment contracts” such as pooled-money schemes and many “ROI-with-minimum-effort” programs).
  • Bangko Sentral ng Pilipinas (BSP) – banks and digital banks, electronic money issuers (EMIs; think e-wallets), remittance and transfer companies, trust entities (including UITFs), and operators of payment systems.
  • Insurance Commission (IC) – insurance and pre-need, HMOs, and variable life (VUL) products offered by insurers.
  • National Privacy Commission (NPC) – all entities that process personal data (apps that harvest contacts, photos, location, etc.).
  • Department of Trade and Industry (DTI) – general consumer protection, unfair trade practices for non-financial products/services.
  • Anti-Money Laundering Council (AMLC) – compliance with AML/CTF rules; red-flag reports.
  • Law enforcement – PNP Anti-Cybercrime Group, NBI Cybercrime Division (fraud, estafa, cyber offenses).

Rule of thumb: If the platform takes deposits or promises return on funds → SEC or BSP likely applies. If it lends to consumers or SMEs → SEC (lending/financing) unless it’s a bank (BSP). If it sells insurance-like products → IC. If it merely routes payments → BSP (payment system operator) may apply.


2) The legal yardsticks you’ll actually use

A. Corporate Registration vs. License

  • Step 1: Check that the operator is a Philippine-registered entity (or a licensed foreign entity with Philippine authority). Corporate registration alone is not enough.

  • Step 2: Verify it has the correct secondary license for what it does:

    • Lending/Financing Company: Must have an SEC Certificate of Authority to Operate.
    • Crowdfunding/Investment Portal: Must be registered under SEC crowdfunding rules or as a broker/dealer or investment house.
    • Bank/EMI/Remittance/Trust/Payment Operator: Must have a BSP license appropriate to the activity.
    • Insurance/VUL/HMO/Pre-need: Must have an IC license.

B. “Is it a security?” (Investment Contract Test)

If the offer involves: (1) investment of money in a (2) common enterprise with an (3) expectation of profits (4) primarily from the efforts of others, it’s usually a security. If the platform offers this without SEC registration or an exemption, it’s unlawful, even if it calls itself “membership,” “staking,” “AI trading,” “mining,” “arbitrage,” or “profit share.”

C. “Is it lending?”

If the app or site extends loans to the public for profit, it’s a lending company; if it provides credit via purchase/discounting of receivables, it may be a financing company. Either way, it needs a SEC Certificate of Authority (unless it’s a bank or other exempt entity).

D. Payment and e-money nuances

  • E-money (wallet balances) is not a bank deposit and is not PDIC-insured. Wallets must be issued by a BSP-registered EMI; funds are safeguarded but not deposit-insured.
  • Banks are PDIC-insured (up to statutory limits) for deposits; UITFs are not deposits and not PDIC-insured but are regulated trust products.

3) A step-by-step due diligence workflow (do this in order)

  1. Confirm Legal Identity

    • Get the exact corporate name, business address, and registration numbers the platform claims to hold.
    • Red flag: only a brand/app name, no corporate details, or “registered abroad with offshore address” but soliciting in PH.
  2. Match Activity to License

    • Map what the platform actually does:

      • Takes money and promises passive profits? → likely a security (SEC registration required).
      • Makes loans? → SEC lending/financing or BSP (bank).
      • Holds wallet balances, issues stored value, or runs a payment gateway? → BSP license.
      • Sells insurance/VUL? → IC license.
  3. Verify the License Exists and Is Current

    • Ask for a copy/number of the: SEC Certificate of Authority (lending/financing), SEC registration and permit to sell (securities), SEC crowdfunding portal registration; BSP certificate/authority (bank/EMI/payment operator); IC certificate (insurers/HMOs).
    • Check that the license names the same company you identified in Step 1 and covers the same activity.
  4. Check Mandatory Disclosures

    • Lending apps: clear APR computation, all fees disclosed, repayment schedule, complaints channel.
    • Investments: offering documents (prospectus/terms), risk factors, fees, conflicts of interest, restrictions, cooling-off (if any).
    • Insurance/VUL: benefit illustrations, policy terms, charges, and fund fact sheets.
    • Crowdfunding: platform rules, issuer disclosures, investment caps (if applicable).
  5. Scrutinize Business Model

    • If returns are fixed and high with no credible underlying activity or market risk, assume Ponzi/pyramid risk.
    • If marketing emphasizes recruitment over product/service, that’s a pyramid red flag.
    • If they claim guaranteed returns on speculative activities (crypto/forex/AI bots), treat as unregistered securities unless proven otherwise.
  6. Evaluate Data Practices (NPC)

    • App permissions should be proportionate (camera/contacts access for lending is suspect and often unlawful if used to doxx or harass).
    • There must be a privacy notice, lawful basis for processing, limited data retention, and a legitimate complaints channel.
  7. AML/KYC Hygiene

    • Legit platforms perform KYC (valid IDs, liveness checks) and screen for sanctions/PEP exposure; they don’t ask you to send money via personal accounts or crypto only to avoid “delays.”
  8. Safeguarding and Custody

    • For wallets, confirm the EMI and how float funds are safeguarded.
    • For investments, ask where the assets are custodied (bank custodian/trustee) and how you can independently confirm balances.
  9. Consumer Protection & Complaints

    • Check that the platform has a Consumer Assistance Mechanism with timelines and escalation paths (to SEC/BSP/IC as applicable). Lack of one is a red flag.
  10. Tax & Statements

  • For interest/dividends, expect withholding and a tax certificate (e.g., BIR Form 2307/2306 equivalents for certain incomes) or year-end statements. A platform that refuses to issue documents may be avoiding compliance.

4) Red flags that usually mean “walk away”

  • Guaranteed” double-digit monthly ROI, fixed profits regardless of market conditions.
  • No secondary license matching the activity (e.g., “registered business” only).
  • Use of personal bank accounts for deposits/withdrawals or crypto-only rails to evade oversight.
  • Aggressive collection tactics (contact scraping, doxxing, public shaming) for lending—these are unlawful and sanctionable.
  • Complex multi-level recruitment where payouts depend primarily on bringing in new investors.
  • Refusal to provide custodian/broker details, audited financials, or offering documents.
  • Pressure tactics (“promo ends today,” “limited slots”) and opaque fee structures.
  • Domain hopping and app re-uploads under new names after takedowns.

5) What proper documentation looks like (by product)

Online Lending (non-bank)

  • SEC Certificate of Authority (lending/financing).
  • Clear loan terms: APR, fees (processing, late, collection), schedule, total cost of credit.
  • Privacy notice and fair collection policy.
  • Complaints/appeals mechanism with response timelines.

Bank/EMI/Payments

  • BSP license (bank/EMI/payment operator).
  • Terms stating fund protection mechanisms, fees, withdrawal limits, and dispute resolution.
  • Clarity that e-money is not a deposit and not PDIC-insured.

Investment/Securities

  • SEC registration of the issuer and permit to sell, or a clear exemption.
  • Offering materials: prospectus/terms, risk factors, financial statements, distribution arrangements.
  • For crowdfunding, platform registration plus issuer disclosures and investment caps.

Insurance/VUL

  • IC authorization of the insurer and the product.
  • Policy contract, benefit illustration, fund fact sheet (for VUL), fees/charges.

6) Common Philippine schemes and how to classify them

  • ROI programs / staking / crypto “arbitrage bots” / AI trading with fixed returns → typically investment contracts (securities); require SEC registration. Usually illegal if unregistered.
  • Peer-to-peer lending marketplaces → may be crowdfunding or lending facilitation; operator needs appropriate SEC license; underlying lenders/borrowers must be handled with disclosure and risk controls.
  • Revenue-sharing in farms, trucking, or real estate “slots” → often securities unless structured as true co-ownership with control/management by investors (rare in practice).
  • “Load funds to earn” wallets → if returns are promised for merely loading funds, that’s securities territory unless it’s a regulated trust/U ITF or time deposit under BSP.

7) Practical checklists you can use

Quick 10-Minute Legitimacy Check

  1. Exact corporate name and registration numbers?
  2. Right regulator identified (SEC/BSP/IC)?
  3. Secondary license number that matches the claimed activity?
  4. Public offering documents available (if investment)?
  5. APR and fee table visible (if lending)?
  6. Privacy notice and minimal app permissions?
  7. Custodian/trustee/broker named (if investing)?
  8. Complaint channel and escalation path stated?
  9. Independent proof of balances/holdings possible?
  10. Any of the red flags above? If yes, stop.

Documents to Request (keep copies)

  • Corporate registration and secondary license.
  • Offering materials or loan agreement.
  • Official receipts for all payments; proof of bank/EMI accounts used.
  • Custody statements (or trustee confirmations).
  • Consumer complaint policy.
  • Privacy notice and data consent records.
  • Year-end account statements and any tax certificates.

8) Your rights and remedies if things go wrong

  • Illegal securities or investment fraud → file a complaint with the SEC Enforcement and Investor Protection Department; include names, bank accounts/addresses, screenshots, chats, and receipts.
  • Abusive debt collection or unlicensed lendingSEC complaint; preserve call logs, messages, app permissions/screenshots.
  • Data privacy violations (contact scraping/doxxing) → complain to the NPC; attach evidence of overbroad permissions and abusive messages.
  • Unauthorized transfers / e-wallet issues with regulated EMIs/banks → file with the provider’s Consumer Assistance unit, then escalate to BSP if unresolved within the provider’s prescribed timeline.
  • Cybercrime (phishing, account takeovers, online estafa) → PNP-ACG/NBI; submit device logs and transaction trails.
  • Insurance disputesIC.

Always write to the platform first and get a ticket/reference number—regulators often ask for proof you tried internal remedies.


9) Risk truths many ads won’t tell you

  • High yield = high risk. If risk is not clearly explained, you’re the product.
  • Liquidity can vanish. “Withdraw anytime” often fails in stress—ask how redemptions are funded.
  • E-money ≠ deposits. Don’t park large savings in wallets for long periods.
  • Screenshots aren’t statements. Rely on statements you can independently verify (custodian/bank/trust).
  • Jurisdiction matters. Offshore entities soliciting in PH usually still need PH authorization; suing offshore is expensive and often futile.

10) Model disclaimers you should look for (and why)

  • Returns are not guaranteed; past performance is not indicative of future results.” → honest risk disclosure.
  • Funds held with [named bank/custodian]” → improves verifiability.
  • E-money not PDIC-insured” → accurate.
  • We are licensed by [SEC/BSP/IC] under license no. [____]” → checkable.

11) Special notes for SMEs and OFWs

  • If you’re borrowing for a micro-business, compare total cost of credit (APR + all fees) across banks, MFIs, and licensed lenders; beware of “processing fees” deducted upfront that spike the true APR.
  • OFW-targeted “investment slots” with fixed USD returns are prime targets of fraud; insist on SEC permits and custody proofs.

12) Final sanity check before you commit

Ask yourself:

  • Can I explain in one paragraph how this platform makes money?
  • What precise license covers that activity, and have I seen it?
  • How can I verify my money/units independently without asking the platform?
  • What happens if withdrawals are paused for 30–90 days?
  • What’s the regulator and escalation path if the platform ghosts me?

If you can’t answer those, don’t invest or borrow there.


Plain-language disclaimer

This article gives general information in a Philippine legal context and practical steps to verify legitimacy. It isn’t legal advice for your specific situation. If you’re about to place significant funds or sign a loan, consider consulting counsel or a licensed financial professional.

Disclaimer: This content is not legal advice and may involve AI assistance. Information may be inaccurate.