Is It Legal for Online Lending Apps to Deduct Fees and Charge High Interest in the Philippines?

Introduction

In the digital age, online lending applications have revolutionized access to credit in the Philippines, offering quick loans through mobile platforms without the need for traditional bank visits. However, this convenience has raised significant concerns about predatory practices, including the imposition of high interest rates and the automatic deduction of various fees. Borrowers often report feeling trapped by exorbitant charges that inflate repayment amounts far beyond the principal borrowed. This article examines the legality of such practices under Philippine law, focusing on the regulatory framework governing online lenders, the permissibility of high interest rates, the rules on fee deductions, and the protections available to consumers. By dissecting relevant statutes, jurisprudence, and administrative issuances, we aim to provide a comprehensive understanding of whether these practices comply with the law or cross into illegality.

Regulatory Framework for Online Lending in the Philippines

Online lending apps operate within a complex legal ecosystem primarily overseen by two key government bodies: the Securities and Exchange Commission (SEC) and the Bangko Sentral ng Pilipinas (BSP). The Lending Company Regulation Act of 2007 (Republic Act No. 9474) mandates that all lending companies, including those operating online, must be registered with the SEC as corporations and obtain a Certificate of Authority (CA) to engage in lending activities. This requirement ensures that lenders are legitimate entities subject to oversight.

For fintech-specific operations, the SEC issued Memorandum Circular No. 19, Series of 2019, which provides guidelines for the registration and operation of online lending platforms (OLPs). Under this circular, OLPs must disclose their corporate structure, business model, and compliance with data privacy laws. Failure to register renders the lending activity illegal, exposing operators to penalties such as fines up to PHP 1 million or imprisonment. The BSP, on the other hand, regulates banks and non-bank financial institutions that may partner with or own these apps, ensuring compliance with broader financial stability rules under the New Central Bank Act (Republic Act No. 7653, as amended).

Additionally, the Data Privacy Act of 2012 (Republic Act No. 10173) applies, requiring lenders to handle borrower data responsibly. Violations here can lead to separate liabilities. The Consumer Act of the Philippines (Republic Act No. 7394) and the Civil Code further impose general obligations on lenders to act in good faith and avoid deceptive practices.

Legality of Charging High Interest Rates

One of the most contentious aspects of online lending is the charging of high interest rates, often exceeding 100% per annum when compounded with fees. Historically, the Philippines adhered to the Usury Law (Act No. 2655), which capped interest at 12% per annum for secured loans and 14% for unsecured ones. However, Central Bank Circular No. 905, Series of 1982, suspended these caps, allowing interest rates to be determined by market forces. This deregulation means there is no statutory ceiling on interest rates for most loans, including those from online apps.

That said, the absence of a cap does not grant carte blanche for unlimited charges. The Supreme Court has consistently ruled that interest rates must not be "unconscionable" or "shocking to the conscience." In cases like Spouses Ignacio v. Home Bankers Savings and Trust Co. (G.R. No. 115712, 1996), the Court invalidated rates deemed excessive, emphasizing that while parties can stipulate interest, it must be reasonable under the circumstances. For online loans, which are typically short-term and unsecured, rates as high as 2-5% per day (translating to 730-1825% annually) have been scrutinized.

The Truth in Lending Act (Republic Act No. 3765) requires full disclosure of all finance charges, including interest, in clear terms before the loan is consummated. Non-compliance can result in the lender being unable to collect interest or fees, with penalties including fines from PHP 1,000 to PHP 10,000 or imprisonment. In the context of online apps, the SEC's Memorandum Circular No. 19 mandates that OLPs disclose the effective interest rate (EIR), which includes all costs, using a standardized formula. If an app charges high interest without transparent disclosure, it violates this law, rendering the charges illegal.

Furthermore, under Article 1956 of the Civil Code, no interest shall be due unless expressly stipulated in writing. For online loans, this stipulation must be evident in the app's terms, but if buried in fine print or not consented to knowingly, it may be voided as a contract of adhesion under consumer protection principles.

Deduction of Fees: Permissible Practices and Prohibitions

Online lending apps frequently deduct fees upfront, such as processing fees, service charges, or even interest in advance, reducing the actual amount disbursed to the borrower. Is this legal? The answer hinges on transparency, reasonableness, and compliance with specific prohibitions.

The Truth in Lending Act explicitly prohibits the deduction of interest in advance for the full term of the loan if it exceeds the effective rate disclosed. Section 4 of RA 3765 requires that all charges be itemized and explained, and any undisclosed deduction is unlawful. In practice, many apps deduct 10-20% as "fees" immediately upon approval, meaning a PHP 10,000 loan might net the borrower only PHP 8,000, while repayment is based on the full amount plus interest.

The SEC's rules under Memorandum Circular No. 19 further regulate this by requiring OLPs to cap total fees and charges at a reasonable level and prohibit "predatory" deductions that mislead borrowers about the true cost. Advance interest deduction is allowed only if it complies with the discounted interest method, but it must not result in an effective rate that is unconscionable.

A key prohibition stems from BSP Circular No. 730, Series of 2011, and related issuances, which ban the practice of "chopping" or deducting excessive fees that diminish the loan proceeds disproportionately. In jurisprudence, such as Development Bank of the Philippines v. Arcilla (G.R. No. 161397, 2005), courts have struck down contracts where deductions rendered the loan usurious in effect.

Moreover, under the Anti-Usury provisions (though suspended), the spirit of preventing exploitation persists. If fees are disguised interest, they can be recharacterized by courts, leading to refunds or contract nullification. The Consumer Act prohibits deceptive sales acts, including misleading fee structures, with penalties up to PHP 1 million.

Consumer Protections and Remedies

Filipino borrowers are not without recourse. The National Privacy Commission (NPC) addresses data misuse in collections, such as harassing contacts or sharing debt info without consent, violating RA 10173. The SEC has a complaint mechanism for unregistered or abusive OLPs, and in 2020, it imposed a moratorium on new registrations amid complaints, leading to stricter vetting.

The Fair Debt Collection Practices, as outlined in SEC Memorandum Circular No. 18, Series of 2019, prohibit harassment, threats, or unfair tactics in collections. Violators face suspension or revocation of their CA.

Borrowers can seek judicial relief under the Civil Code for annulment of contracts due to fraud, mistake, or undue influence (Articles 1330-1399). Small claims courts handle disputes up to PHP 400,000 efficiently. Class actions are possible for widespread abuses.

Administrative bodies like the Department of Trade and Industry (DTI) enforce consumer rights, while the BSP's Consumer Protection Framework applies to supervised entities.

Enforcement Challenges and Recent Developments

Enforcement remains a hurdle due to the borderless nature of online apps, many of which are foreign-owned or use offshore servers. The SEC has partnered with the National Bureau of Investigation (NBI) and Philippine National Police (PNP) for raids on illegal operators, resulting in shutdowns and arrests.

Recent jurisprudence, such as in SEC v. Various Online Lending Companies (2021-2023 cases), has affirmed the SEC's authority to regulate and penalize non-compliant apps. Amid the COVID-19 pandemic, temporary relief measures like loan moratoriums under Bayanihan Acts highlighted government intervention against excessive charges.

Conclusion

In summary, while online lending apps in the Philippines can legally charge interest without a fixed cap and deduct fees, these practices must adhere strictly to disclosure requirements, reasonableness standards, and consumer protection laws. High interest becomes illegal if unconscionable, and fee deductions are prohibited if undisclosed or predatory. Borrowers should scrutinize terms, report abuses, and seek remedies through regulatory bodies. Ultimately, the legality hinges on compliance; non-adherence exposes lenders to severe sanctions, fostering a more equitable lending environment. As the fintech sector evolves, ongoing reforms aim to balance innovation with borrower safeguards, ensuring that digital credit serves as a tool for empowerment rather than exploitation.

Disclaimer: This content is not legal advice and may involve AI assistance. Information may be inaccurate.