In the Philippine labor landscape, the "Clearance" process is a standard procedure following the severance of an employer-employee relationship. While the Labor Code does not explicitly use the term "clearance," jurisprudence and Department of Labor and Employment (DOLE) regulations have solidified its role and, more importantly, the timelines for its completion.
When an employer withholds clearance or the resulting terminal pay unnecessarily, it infringes upon the employee's right to their earned wages and the right to seek new employment.
1. The Legal Basis: DOLE Circular No. 06-20
The primary regulation governing this issue is DOLE Labor Advisory No. 06, Series of 2020. This circular was issued to standardize the period for the release of final pay and certificates of employment.
- The 30-Day Rule: The advisory explicitly states that the final pay shall be released within thirty (30) days from the date of separation or termination of employment, unless there is a more favorable company policy or individual/collective bargaining agreement.
- Certificate of Employment: This must be released within three (3) days from the time of the request by the employee.
2. The Right to Withhold vs. The Right to Receive
Philippine law recognizes the "Management Prerogative" to require a clearance. Employers may validly withhold an employee’s terminal pay or clearance only if the employee has existing accountability or debts to the company.
However, this is not an indefinite right. The employer must:
- Prove Actual Indebtedness: The debt must be liquidated and certain.
- Act in Good Faith: The clearance process cannot be used as a tool for harassment or retaliation.
Key Jurisprudence: In Milan vs. NLRC, the Supreme Court affirmed that management may withhold terminal pay until the employee settles their accountabilities, but emphasized that this process must be conducted reasonably and promptly.
3. Legal Remedies for the Employee
If an employer fails to release the clearance or final pay within the 30-day window without a valid, liquidated claim against the employee, the following remedies are available:
A. Single Entry Approach (SENA)
Before filing a formal case, the employee must undergo the SENA process through the DOLE or the National Labor Relations Commission (NLRC). This is a mandatory conciliation-mediation process designed to settle disputes amicably within 30 days.
B. Filing a Formal Labor Complaint
If SENA fails, the employee can file a formal complaint before the Labor Arbiter of the NLRC. The causes of action typically include:
- Non-payment of Final Pay/Wages: Demanding the release of withheld salary, 13th-month pay, and unused leave conversions.
- Unfair Labor Practice/Damages: If the withholding is proven to be malicious or in bad faith.
C. Claim for Damages and Attorney’s Fees
In cases where the withholding of clearance prevents an employee from starting a new job (resulting in "loss of opportunity"), the employee may pray for:
- Moral Damages: For the mental anguish and anxiety caused.
- Exemplary Damages: To set a public example against such employer behavior.
- Attorney’s Fees: Usually equivalent to 10% of the total monetary award, if a lawyer was hired to recover the wages.
4. Summary of Necessary Documents
To pursue these remedies effectively, an employee should prepare:
- Resignation Letter/Notice of Termination: Proof of the date of separation.
- Demand Letter: A formal letter sent to the employer (preferably via registered mail) demanding the release of clearance and final pay.
- Proof of Clearance Completion: Any documents showing that the employee has already returned company property or settled accountabilities.
5. Employer’s Liability for "Hold-Over"
If an employer refuses to issue a Certificate of Employment or clearance, they may be subject to administrative fines and penalties from DOLE. Under the Labor Code, the refusal to provide a certificate of employment is a violation of labor standards.
The law protects the employee’s mobility. An employer cannot "hostage" an employee's future career by indefinitely withholding the documents necessary to prove their professional history and clean exit.