1) Why these disputes happen

Loan and pawn transactions commonly trigger disputes because the “true cost of credit” is often buried in:

High stated interest (per month, per cut-off, or per renewal);
Penalties and default interest layered on top of regular interest;
Non-interest charges (service fees, processing fees, storage fees, insurance, appraisal, “documentation,” “notarial,” etc.) that function like interest; and
Collateral problems (undervaluation, missing notice before auction, improper auction, refusal to return surplus, damaged/lost items, or improper retention of the collateral).

Philippine law does not treat “interest” as the only way a creditor can overcharge; courts look at the substance of the charges and the fairness of the total burden.

2) Core legal framework for interest and charges

A. Interest must be in writing (Civil Code)

Under the Civil Code, interest is not demandable unless expressly stipulated in writing. If the creditor cannot show a written agreement for interest, the borrower may argue that only the principal is due (subject to possible damages/interest imposed by law in litigation, discussed below).

Practical impact: Many disputes turn on paperwork: promissory notes, loan agreements, disclosure statements, pawn tickets, renewal slips, receipts, text/email acknowledgments, and ledger printouts.

B. “Usury” ceilings are generally deregulated, but courts police unconscionable rates

Historically, the Usury Law set interest ceilings. Those ceilings were later effectively lifted (through central bank issuances) so parties can generally agree on interest rates. But deregulation does not legalize oppression. Courts regularly reduce interest, penalties, and other charges that are:

Unconscionable (shockingly excessive),
Iniquitous or unjust, or
Contrary to morals/public policy.

Courts may also reduce charges that are “technically” not interest but operate as finance charges.

C. Penalties and liquidated damages can be reduced (Civil Code)

Even where a penalty is contractually agreed, courts can reduce it if it is iniquitous or unconscionable. This is crucial because many contracts impose:

Penalty interest (e.g., additional % per month),
Fixed penalty fees per missed payment,
Attorney’s fees as a percentage, and
Compounded default interest.

D. Compounding and “interest on interest”

As a rule, interest does not automatically earn interest unless the law or a written stipulation allows it, and even then it is scrutinized for fairness. In disputes, borrowers often challenge:

Daily compounding without clear disclosure,
Automatic capitalization of unpaid interest,
“Renewal” schemes that roll interest into principal repeatedly.

E. Legal interest in court cases (monetary awards)

Once a dispute reaches court, interest may be imposed on judgments depending on the nature of the obligation (loan/forbearance vs. damages). Philippine jurisprudence and monetary board issuances have standardized legal interest in recent years (commonly 6% per annum in many judgment contexts), but courts apply rules depending on case type and time period.

3) Truth in Lending and disclosure problems

A. The Truth in Lending Act (TILA) principle

Philippine policy requires creditors to disclose the true cost of credit—not just the nominal interest rate. Common disclosure failures include:

Quoting a “monthly add-on” without explaining effective rate,
Charging “service fees” and “processing fees” not reflected in the disclosed finance charge,
Failing to give a disclosure statement before consummation/renewal,
Using confusing pawn renewal terms so the borrower cannot track principal vs. interest.

Consequence: Disclosure violations strengthen claims that charges should be disallowed/reduced and can support administrative complaints (and in some situations, penal consequences under the lending disclosure regime).

B. Recharacterizing fees as interest

Courts can treat certain fees as part of the finance charge if they are effectively the price of borrowing. A frequent dispute theme is: “The stated interest is X, but with all fees the real rate is far higher.”

4) Pawned collateral is legally a pledge (and pactum commissorium is prohibited)

Pawn transactions are typically a form of pledge: the borrower (pledgor) delivers the movable property to the creditor (pledgee/pawnshop) as security for a debt.

A. Key features of pledge relevant to disputes

Possession is transferred to the pledgee/pawnshop.
Ownership remains with the pledgor until lawful sale.
On default, the pledgee cannot simply keep the item as payment.

B. Pactum commissorium (automatic appropriation) is void

The law prohibits arrangements where the creditor automatically becomes owner of the collateral upon default. If a pawnshop or lender refuses redemption and claims ownership without proper sale/auction, that can be attacked as void and unlawful.

5) When can a pawned item be sold? Notice, auction, and the borrower’s rights

A. Sale is the usual remedy, not automatic ownership

If the borrower fails to redeem/renew within the agreed period (plus any statutory/regulatory grace), the pledgee may cause the pledged item to be sold, typically via public auction under the Civil Code rules and relevant pawnshop regulations.

B. Notice and procedure matter

Disputes often arise from:

Lack of proper notice of auction,
Auction schedules not properly published/posted as required,
“Internal sale” without a bona fide public auction,
Underpricing due to sham bidding,
Sale conducted prematurely (before maturity/grace).

If procedure is violated, the borrower may seek injunctive relief (to stop an auction) or damages/nullification after an improper sale, depending on circumstances.

C. Right to surplus (excess proceeds)

A major but often overlooked rule: if the pledged item is sold, the proceeds must first cover:

principal,
agreed interest (if valid),
lawful charges, and then
any excess belongs to the borrower/pledgor.

If the pawnshop keeps the surplus, the borrower may sue for recovery of sum of money and possibly damages.

D. Deficiency claims

Whether the creditor can still pursue the borrower for any deficiency depends on the legal characterization and applicable rules; in pledge contexts, the Civil Code has specific provisions limiting deficiency recovery in some scenarios and requiring compliance with sale requirements. Many disputes hinge on whether the creditor’s claimed deficiency is legitimate given the conduct of the sale and the accounting of charges.

6) Common “excessive charge” patterns—and how they are analyzed

A. Excessive monthly interest (especially with renewals)

Red flags:

Very high monthly rates,
Rates that effectively exceed reasonable commercial standards,
Renewals that never reduce principal (pure interest cycling),
“Interest-on-interest” capitalization on every renewal.

Legal response:

Courts may reduce the rate to a reasonable level,
Disallow compounded components not properly stipulated,
Recompute obligations based on fairness.

B. Penalties stacked on penalties

Red flags:

Penalty interest plus fixed penalties plus “collection fees” plus attorney’s fees automatically,
Penalties accruing even after full tender of payment.

Legal response:

Courts reduce unconscionable penalties,
Penalties may be suspended when the debtor made valid tender/consignation.

C. Fees disguised as non-interest charges

Red flags:

“Service fee” charged every renewal,
Storage/handling fees not tied to actual costs,
Insurance fees not supported by policy,
Appraisal fees repeatedly charged without new appraisal.

Legal response:

Fees may be treated as finance charges, scrutinized, reduced, or disallowed for lack of basis/disclosure.

D. Wrongful retention or mishandling of pawned items

Disputes include:

Lost, damaged, or substituted items,
Misdescription on pawn ticket,
Refusal to return item after payment,
Premature auctioning.

Legal response:

Claims for damages based on breach of obligation to preserve the pledged item with due care,
Possible consumer/regulatory actions,
Potential criminal angles in extreme fact patterns (e.g., fraudulent misappropriation), depending on evidence.

7) Remedies: what borrowers (and lenders) can actually do

A. Immediate “paper-and-math” steps (often decisive)

Collect documents: contract/promissory note, disclosure statement, pawn ticket, renewal slips, receipts, ledger/statement of account, demand letters.
Demand a full accounting: principal, interest, penalties, and each fee—dates, bases, and totals.
Compute the effective burden: show how fees and renewals inflate the real rate.

This record-building is essential whether you proceed administratively or in court.

B. Tender of payment and consignation (to stop accrual and protect redemption)

If a borrower wants to redeem collateral or stop further interest but the creditor refuses to accept payment or insists on unlawful amounts, the borrower may use:

Tender of payment (offer to pay what is due), and if refused,
Consignation (depositing the amount in court under the Civil Code rules).

Consignation is technical (proper notice and procedure matter), but it can:

Demonstrate good faith,
Stop the running of interest/penalties under certain conditions,
Preserve rights to redeem and contest unlawful charges.

C. Injunction to stop an auction (collateral protection)

Where an auction is imminent and there are serious issues (premature sale, lack of notice, disputed accounting), the borrower may seek injunctive relief. Courts weigh:

Existence of a clear right (e.g., still within redemption/grace, or improper procedure),
Urgency/irreparable injury (loss of unique property),
Whether the borrower has tendered/consigned what is legitimately due.

D. Civil actions commonly used

Depending on facts, parties may file for:

Reformation/annulment of oppressive stipulations,
Reduction of interest and penalties and recomputation,
Accounting and refund of overpayments,
Recovery of surplus from sale proceeds,
Damages for wrongful auction, loss, or damage of collateral,
Specific performance (e.g., return of item upon payment),
Small claims (where applicable by amount and nature of claim) for straightforward money recovery.

E. Administrative/regulatory complaints (often faster pressure points)

The best forum depends on the creditor:

Pawnshops and BSP-supervised entities: consumer assistance/complaint mechanisms under central bank supervision and financial consumer protection rules.
Lending companies: commonly fall under SEC regulation; borrowers may complain about abusive practices and disclosure issues.
Cooperatives: may be under cooperative regulatory frameworks.
Banks: central bank supervision and consumer protection channels apply.

Administrative findings can support court claims, and many disputes settle once the lender must justify its computations to a regulator.

F. Criminal remedies (case-specific; requires strong evidence)

Some situations can cross into criminal territory (e.g., falsified documents, fraud, deliberate misappropriation), but ordinary overcharging disputes are usually civil/regulatory unless there is clear deceit or criminal conduct. Filing criminal cases without solid factual basis can backfire, so the evidence threshold matters.

8) Defenses lenders typically raise—and how disputes are decided

A. “You agreed to it”

Courts recognize freedom of contract, but it is limited by:

public policy,
fairness doctrines, and
prohibitions (like pactum commissorium).

B. “Usury law no longer applies”

True as to fixed ceilings, but not as to judicial power to strike down unconscionable rates and penalties.

C. “Fees aren’t interest”

Courts look at economic reality: if the fee is effectively a cost of borrowing, it can be treated as part of the finance charge and evaluated for fairness and disclosure.

D. “Auction was valid”

Validity turns on compliance with:

contractual terms,
Civil Code pledge rules,
and applicable pawnshop regulations (including notice and auction procedures).

9) Practical dispute roadmap (Philippine setting)

Step 1: Identify the transaction type

Pure loan (unsecured)
Secured loan (chattel mortgage vs. pledge)
Pawnshop pledge (pawn ticket/renewals)

Step 2: Lock down the numbers

What was principal received?
What is written interest?
What is the total of all fees and penalties?
What was actually paid and when?

Step 3: Match each charge to a legal basis

Written stipulation? lawful and disclosed?
Is it duplicative (service fee + processing fee per renewal)?
Does it operate as hidden interest?

Step 4: Protect the collateral

Redeem/renew within the period if possible
If refused or overcharged: tender + consider consignation
If auction threat: document notice defects; consider injunction

Step 5: Choose forum strategically

Regulator complaint for leverage and quick review of computation
Court action for injunction, recomputation, surplus recovery, and damages

10) Key takeaways

Written stipulation matters: interest generally must be written; unclear or missing documents weaken the lender’s claim for interest/fees.
Deregulation isn’t a license to oppress: courts can and do reduce unconscionable interest, penalties, and fee structures.
Pawned items remain the borrower’s property until lawful sale: automatic appropriation is prohibited; sale/auction rules and notice are central.
Surplus belongs to the borrower: after a collateral sale, any excess over the lawful debt and charges must be returned.
Remedies are practical, not just theoretical: accounting demands, tender/consignation, injunctions, regulator complaints, and civil actions are the main tools for resolving excessive-charge and collateral disputes.