Security Deposit Not Returned After Lease Ends: Demand Letter and Small Claims Options

1) Security deposit basics (and what it is not)

What a security deposit is

A security deposit is money held by the lessor/landlord primarily to secure the tenant’s obligations—typically:

  • unpaid rent (if any),
  • unpaid utility bills or association dues that the tenant agreed to pay,
  • the cost of repairs for damage beyond ordinary wear and tear, and
  • other specific obligations expressly stated in the lease.

In practice, landlords often treat it as a “buffer” to cover end-of-lease liabilities and return the balance after final accounting.

Security deposit vs. advance rent

  • Advance rent is rent paid ahead of time (often applied to the first month or last month depending on the contract).
  • Security deposit is not rent unless the contract clearly allows applying it to rent (and even then, landlords often require utilities/damages to be settled first).

If a landlord refuses to return a security deposit, the dispute is generally a civil money claim (not automatically a criminal case).


2) When the landlord may legally keep (all or part of) the deposit

Because Philippine law does not set a single universal “security deposit return rule” for all leases, the lease contract controls, subject to general Civil Code principles (good faith, damages, unjust enrichment, etc.).

Common legitimate deductions:

  1. Unpaid rent that is due under the lease.
  2. Unpaid utilities (electricity, water, internet) if tenant-paid and properly chargeable, usually supported by final bills.
  3. Damage beyond ordinary wear and tear, supported by proof of actual repair cost (receipts/quotations).
  4. Contractually agreed charges (e.g., missing keys/access cards, unreturned remote controls), if reasonable and proven.

Common disputed or often problematic deductions:

  • “Repainting” or “general refurbishment” charged automatically, especially if the unit shows only normal aging from ordinary use.
  • “General cleaning fee” without a contractual basis or without proof the unit was turned over unreasonably dirty.
  • Charges for pre-existing defects or items already worn at move-in (this is why move-in photos and inventory lists matter).
  • Blanket forfeiture where the landlord keeps everything without itemization or any real end-of-lease liability.

Ordinary wear and tear vs. damage

A practical distinction:

  • Wear and tear: minor scuffs, gradual fading, light grime, small nail holes (depending on house rules), aging of fixtures from normal use.
  • Damage: broken fixtures, cracked tiles from impact, holes in walls beyond ordinary hanging, missing appliances/furnishings, stains or infestations from neglect, unauthorized alterations.

3) The legal backbone in the Philippines (why a tenant can demand return)

Even without a special “security deposit law” covering every lease, tenants generally rely on:

A) Contract law and obligations (Civil Code)

A lease is a contract; parties must comply in good faith. If the tenant has performed (vacated, returned keys, paid bills, and no chargeable damage exists), the landlord’s continued withholding of the deposit may constitute breach.

B) Delay (mora) and demand

Under the Civil Code rules on obligations, a party can be put in delay by a demand (often written), which can become the basis for:

  • interest,
  • damages (where provable),
  • and stronger footing for filing suit.

C) Unjust enrichment (Civil Code principle)

If the landlord keeps money without valid basis (no unpaid obligations, no proven damages, no contractual authority), the tenant’s position is that it is inequitable for the landlord to retain the deposit.

D) Damages and attorney’s fees (Civil Code / jurisprudential principles)

Where bad faith is shown (e.g., ignoring repeated requests, inventing charges, refusing to provide itemization, obvious retaliation), tenants sometimes claim damages and attorney’s fees. Courts scrutinize these carefully; documentation and reasonableness matter.

E) Rent Control Act context (limited coverage)

For certain covered residential units under rent control laws (which have been extended/modified over time), there are restrictions on rent increases and often practical limits on advance rent and deposits for covered units. Coverage thresholds and rules change; the key point for deposit disputes remains: the lease and proof of deductions.


4) Before escalating: build a record that wins deposit disputes

Deposit cases are won with documents and timelines, not arguments.

Checklist: what to gather

  • Lease contract and any renewals/addenda.
  • Proof of payment of deposit (receipt, acknowledgment, bank transfer, chat/email confirming).
  • Move-in inventory checklist (if any), plus move-in photos/videos.
  • Move-out photos/videos (time-stamped if possible).
  • Turnover acknowledgment (keys surrendered, date/time, meter readings).
  • Final utility bills or proof that you requested final billing.
  • Landlord’s messages about deductions, repairs, or refusal.
  • Any repair estimates/receipts the landlord provides.

Practical steps that often resolve it

  1. Request itemized accounting in writing: deductions + basis + receipts/quotes.
  2. Propose a final inspection or ask for the inspection report.
  3. Set a clear deadline to return the balance (e.g., 7–15 days) after final bills are available.
  4. Offer a reasonable method: bank transfer, e-wallet, check pickup.

If the landlord refuses to provide itemization or keeps moving the goalpost, you’re already building the narrative that the withholding is unjustified.


5) The Demand Letter: what it should accomplish (and how to write it)

A demand letter is not just “threatening to sue.” It is used to:

  • clearly state the amount due,
  • show that you complied with your obligations,
  • put the landlord in formal demand (important for delay/interest),
  • offer a final chance to settle, and
  • create an exhibit for barangay proceedings or court.

Key contents of a strong demand letter

  1. Parties and property: your name, landlord’s name, address of leased premises.
  2. Lease details: start and end dates, deposit amount paid, date paid.
  3. Turnover facts: move-out date, keys returned, condition, any inspection, meter readings.
  4. Accounting request: state there are no unpaid obligations or acknowledge any agreed deductions (if any) and compute net refund.
  5. Clear demand: “Pay ₱___ within ___ days from receipt.”
  6. Method of payment: bank details or preferred mode.
  7. Consequences: barangay complaint and/or small claims action for collection, plus allowable costs/interest.
  8. Attachments list: lease, deposit receipt, turnover proof, photos, bills.

How to serve it (so it becomes effective evidence)

  • Registered mail with return card (or courier with proof of delivery).
  • Email (with read receipt if possible) and message app follow-up referencing the mailed demand.
  • Keep screenshots, tracking pages, and copies.

6) Demand Letter Template (Philippine-style)

DEMAND LETTER Date: ___

To: [Landlord Name] Address: [Landlord Address / as stated in lease]

Re: Demand for Return of Security Deposit – [Unit/Property Address]

Dear [Mr./Ms. ___],

I am writing to formally demand the return of my security deposit for the leased premises located at [complete address/unit].

1. Lease and deposit. I leased the premises under a lease agreement dated [date] covering the period [start] to [end]. I paid a security deposit of ₱[amount] on [date], as acknowledged by [receipt/lease clause/proof].

2. Turnover and compliance. I vacated and turned over the premises on [date] and returned the keys/access cards on [date]. The unit was turned over in good condition, subject only to ordinary wear and tear. As of turnover, I have [no outstanding rent/paid all rent] and have settled/arranged settlement of utilities [details and final readings/bills].

3. Unreturned deposit. Despite my requests on [dates of messages], the security deposit (or the balance thereof) remains unreturned. To date, I have not received a complete written itemization of lawful deductions supported by receipts or billing statements.

4. Demand. Accordingly, I hereby demand that you remit ₱[amount due] representing the return of my security deposit within [7/10/15] days from your receipt of this letter. Payment may be made via [bank transfer/e-wallet/check] to: [details].

Should you fail to comply within the stated period, I will pursue the appropriate remedies, including barangay proceedings (where applicable) and/or filing a collection case under the Rules of Procedure for Small Claims, and I will seek all amounts recoverable under law and the lease.

Sincerely, [Your Name] [Address] [Contact Number / Email]

Attachments: Lease Agreement; Proof of Deposit Payment; Turnover Proof; Photos; Utility Bills/Readings; Relevant Messages


7) Barangay conciliation (Katarungang Pambarangay): often a required first step

For many landlord-tenant money disputes, barangay conciliation may be required before filing in court, depending on:

  • where the parties reside (same city/municipality is commonly relevant),
  • whether a party is a juridical entity (corporation) or not,
  • and other statutory exceptions.

Why it matters

If conciliation is required and you skip it, the court case can be dismissed or delayed until you secure the appropriate barangay certification.

Typical flow

  1. File a complaint at the barangay where the respondent resides or where the property is located (practice varies).
  2. Summons/mediation at the Lupon.
  3. If settlement fails, you obtain a Certificate to File Action.

Barangay settlement agreements can be enforceable; if the landlord signs and still refuses to pay, that signed settlement becomes powerful evidence.


8) Small Claims Court in the Philippines: the practical litigation route

If the landlord still does not return the deposit, the most common court remedy is a money claim. For many deposit amounts, small claims is designed to be faster and simpler.

What small claims covers

  • Claims for a sum of money (e.g., return of deposit) where the amount falls within the Supreme Court’s small claims limit (this limit has been amended over time; confirm the current ceiling applicable to your filing).

Key features

  • No lawyers typically appear for either side (parties represent themselves), subject to limited exceptions under the rules.
  • The court uses standard forms (Statement of Claim, Response, etc.).
  • Hearings are streamlined; courts push for settlement and can decide quickly.

Where to file (venue)

Usually in the court with territorial jurisdiction over:

  • where the defendant resides, or
  • where the property is located (depending on rule application and circumstances). For leases, filing near the property is often practical because evidence and witnesses (if any) are local.

What to claim

At minimum:

  • Principal: deposit amount (or deposit balance after lawful deductions). Optionally:
  • Interest (often argued from the time of formal demand or filing, depending on the facts and the court’s application).
  • Costs (filing fees, service costs), as allowed. Be cautious about adding large damages in small claims without solid proof; judges prefer clean, document-based money claims.

What you must prove

  1. The deposit was paid (amount and date).
  2. The lease ended and you vacated/turned over.
  3. No unpaid obligations justify withholding or any claimed deductions are unsupported/unreasonable.
  4. You demanded return and the landlord refused/ignored.

Common landlord defenses (prepare for these)

  • “There were damages.” → demand proof: photos, inspection report, receipts/estimates, proof it wasn’t pre-existing.
  • “Utilities were unpaid.” → show final bills, payments, meter readings, or that the landlord failed to produce the final statement.
  • “Contract says forfeited.” → examine clause; argue ambiguity, unconscionability, or lack of breach; courts may scrutinize penalty-type forfeitures depending on wording and fairness.

Evidence that tends to decide the case quickly

  • Move-out video showing clean condition and working fixtures.
  • Signed turnover form with date/time and key return.
  • Final billing receipts.
  • Demand letter + proof of receipt.

If your claim is bigger than small claims allows

You generally proceed with a regular civil action for collection (sum of money) in the appropriate court based on jurisdictional amounts and venue rules, which is more formal and slower than small claims.


9) Special scenarios and how they usually play out

A) Landlord refuses to do a final inspection

Document that you requested inspection and proposed dates. Do your own detailed video walk-through at turnover, capturing:

  • every wall, ceiling, floor,
  • kitchen and bathroom fixtures,
  • appliances (power on),
  • meter readings,
  • keys/access cards returned.

B) Deposit is held “until the next tenant moves in”

This is a common practice but not automatically a valid legal basis. Deposit release should be tied to your obligations, not the landlord’s next leasing timeline, unless the contract clearly and reasonably provides a longer accounting period for utilities.

C) Utilities are delayed (especially condo utilities/association statements)

If final bills come late, propose a split approach:

  • landlord returns the deposit minus a reasonable holdback for estimated utilities,
  • then final reconciliation once bills arrive.

D) Multiple tenants / roommates

If the lease is under one name, the landlord usually returns to the contracting tenant (or as stated in the lease). If co-lessees signed jointly, clarify who receives and how it’s divided.

E) Foreign landlord / landlord overseas

Use email + courier + messaging for service, keep proof. If the landlord is difficult to serve, small claims filing strategy and service become critical; the court will require proper service methods.


10) Practical “win” strategy: keep it simple, provable, and deadline-driven

A strong sequence looks like this:

  1. Written request for itemization + deadline
  2. Demand letter (registered mail/courier + email)
  3. Barangay filing (if required)
  4. Small claims filing (clean claim: deposit due + costs/interest where justified)
  5. Bring a tight evidence pack: lease, receipt, turnover proof, photos, final bills, demand proof

Landlords often return the deposit once they see you have (a) documentation, (b) formal demand, and (c) a clear path to enforce payment.


11) Quick reference: what to include in your small claims “evidence pack”

  • Lease + renewals
  • Deposit proof (receipt/transfer screenshot + acknowledgment)
  • Turnover proof (signed form, key return acknowledgment, chat message)
  • Move-in and move-out photos/videos
  • Final bills and proof of payment (or written requests for final billing)
  • Demand letter + proof of receipt
  • Computation sheet: deposit – lawful deductions (if any) = amount claimed

Key takeaways

  • In the Philippines, security deposit disputes are primarily contract + evidence cases.
  • Landlords should not keep deposits without specific, provable deductions tied to tenant obligations.
  • A written demand matters because it formalizes your claim and strengthens the basis for interest/costs.
  • Barangay conciliation may be a necessary step before court, depending on the parties and locality.
  • Small claims is usually the most efficient court route for deposit recovery: forms-based, faster, and document-driven.

Disclaimer: This content is not legal advice and may involve AI assistance. Information may be inaccurate.