I. Nature of the Violation
In the Philippines, the failure of an employer to remit deducted SSS, PhilHealth, and Pag-IBIG contributions constitutes three distinct offenses simultaneously:
Criminal violation of the respective governing laws
– SSS: Violation of Republic Act No. 11199 (Social Security Act of 2018), punishable by fine of ₱5,000 to ₱20,000 and/or imprisonment of 6 years and 1 day to 12 years (Sec. 28)
– PhilHealth: Violation of Republic Act No. 11223 (Universal Health Care Act) and RA 10606, punishable by 6 months to 12 years imprisonment depending on amount involved
– Pag-IBIG: Violation of Republic Act No. 9679, punishable by 6 years and 1 day imprisonment and/or fine equivalent to thrice the amount involvedUnfair labor practice and illegal deduction under the Labor Code
The deduction is authorized only because the law presumes it will be remitted. When not remitted, the deduction becomes illegal ab initio (Philippine Appliance Corporation v. CA, G.R. No. 149434, June 3, 2004, by analogy).Estafa by misappropriation under Article 315(1)(b) of the Revised Penal Code
The employer receives the money “in trust” for remittance to the agencies. Failure to remit constitutes misappropriation (People v. Go, G.R. No. 191015, August 6, 2014 – SSS contributions case).
II. Why Accepting a Refund Is Almost Always the Wrong Choice
Employees who accept refunds commit the following irreversible mistakes:
They permanently lose the employer’s share
– SSS (2025 rate): Total contribution 15%. Employee share ≈ 6.1%, employer share ≈ 8.9%
– PhilHealth (2025): 5% total, shared equally → employer pays 2.5%
– Pag-IBIG: 2% each → employer pays another 2%Accepting refund returns only the employee share. The employer keeps his own share plus the penalties he would have paid. The employee effectively subsidizes the employer’s delinquency.
They lose all benefit credits for the unremitted periods
– No SSS pension credit → lower lifetime pension or total disqualification if below 120 months
– No maternity, sickness, disability, retirement, or death benefits for those periods
– No PhilHealth inpatient/outpatient coverage credit for those months
– No Pag-IBIG housing loan eligibility credit (needs 24 months) or multi-purpose loan
– No Pag-IBIG savings dividends for those monthsThey lose the penalties and interest the employer would have been forced to pay
SSS alone imposes 3% per month penalty (36% p.a.) compounded. A ₱10,000 unremitted contribution from 2018 can balloon to over ₱60,000 in penalties by 2025. The agencies collect this from the employer and credit the principal to the employee. Refund forfeits this.They may be estopped from filing future claims
By accepting refund and signing a quitclaim or waiver (common employer tactic), the employee may be barred from later claiming benefits for those periods (Philippine Journalist, Inc. v. NLRC, G.R. No. 166421, September 5, 2006 – quitclaims scrutinized heavily, but still create evidentiary problems).Prescription clock continues running
SSS contributions prescribe in 20 years from due date (RA 11199, Sec. 26[c]). If the employee accepts refund today for contributions due in 2015, and only realizes in 2030 that his pension is short, he may find some periods already prescribed or difficult to prove.
III. The Correct Legal Remedies (Ranked by Effectiveness)
File simultaneous complaints with all three agencies (recommended primary action)
– SSS: File online via SSS website → EORNA (Employer Online Remittance Non-Remittance Action) or walk-in at any branch
– PhilHealth: File CARES complaint or at any PhilHealth office
– Pag-IBIG: File at any branch or via virtual Pag-IBIGResult:
- Agencies conduct inspection/audit within days
- Employer is compelled to remit principal + 3% per month penalty (SSS/PhilHealth) or 2% per month (Pag-IBIG)
- Entire amount (employee + employer share + penalties) is credited to employee’s account
- No cost to employee
- Employer blacklisted, cannot renew business permit without clearance
File criminal cases for estafa and violation of SSS/PhilHealth/Pag-IBIG laws
Venue: City/Provincial Prosecutor’s Office where employer is located
Best evidence: Payslips showing deduction + SSS/PhilHealth/Pag-IBIG online inquiry showing zero posting
Criminal conviction forces restitution + imprisonmentFile money claims and illegal deduction case at NLRC (Labor Arbiter)
Recover:- Refund of employee share (with 6% legal interest)
- Employer share treated as unpaid wages
- Moral/exemplary damages (common award: ₱50,000–₱300,000 when malice is evident)
- 10% attorney’s fees
Prescriptive period: 4 years from discovery (RA 11165, Batas Pambansa Blg. 228 amendment)
File DOLE Regional Office complaint for Labor Standards violation
Faster than NLRC, no docket fees, same recovery possible
IV. Practical Steps When You Discover Non-Remittance
Verify online first
– SSS: my.sss.gov.ph → view contribution records
– PhilHealth: memberinquiry.philhealth.gov.ph
– Pag-IBIG: virtualpagibig.com → contribution historyDownload/print the discrepancy report (this is powerful evidence)
Demand explanation from HR in writing (email or letter with receipt)
If employer offers refund → politely decline in writing:
“I am not accepting any refund because I want the contributions properly remitted with penalties to be credited to my account as required by law.”File complaints with all three agencies within the same week
If employer threatens termination → file illegal dismissal + constructive dismissal case (winning rate very high in these scenarios)
V. Special Cases
A. Employer already closed/absconded
Still file with agencies. SSS/PhilHealth/Pag-IBIG can accept late payment from employee alone (employee pays both shares) and credit the periods. Penalties waived upon showing of employer delinquency certificate.
B. Seafarer/OFW
File directly with POEA (now DMW) + agencies. Non-remittance is also a violation of POEA/DMW rules → employer blacklisted from deploying workers.
C. Government employees
File with GSIS instead (same principle) or Civil Service Commission for conduct prejudicial.
VI. Conclusion and Unequivocal Recommendation
Accepting a refund for unremitted mandatory contributions is legally irrational and financially suicidal. The employee recovers only 30–40% of what he is entitled to while permanently forfeiting benefits worth hundreds of thousands (or millions) in retirement, medical, and housing value.
The correct and only sensible course of action is to refuse any refund, document everything, and immediately file complaints with SSS, PhilHealth, and Pag-IBIG simultaneously. The law is heavily tilted in favor of the employee in these cases. Employers almost always fold and remit once the agencies send demand letters.
Employees who fight recover 100% of contributions + employer share + massive penalties credited to their account. Employees who accept refunds recover only their own deducted share and lose everything else forever.
There is no middle ground. Choose wisely.