Update SSS Employer Record After a Job Change (Philippines): Everything You Need to Know
Scope & tone: This is practical, Philippine-specific guidance on how an employee’s Social Security System (SSS) records get updated when changing jobs—what you (the worker) must do, what your old and new employers must do, deadlines, forms, online steps, edge cases, and how to fix problems. It’s general information, not legal advice.
1) Big-picture basics
- Your SSS number is permanent. You never get a new one when you transfer. Give your existing SS number to your new employer.
- Employment status in SSS changes through employer reporting. Your new employer adds you (hire date) and your old employer ends you (separation date) in their SSS employer portal. Those actions update your Employment History and allow correct contribution posting going forward.
- Member data (name, civil status, address, contact, membership type) is your responsibility. Use the Member Data Change process to keep this current.
- Between jobs? You can continue paying as a Voluntary member so your contributions won’t skip.
2) Who does what after a job change
A) Employee (you)
- Give your SS number to HR on day one (and a government ID/UMID if asked).
- Check and update your Member Data if anything changed (name after marriage, address, email, mobile, beneficiaries).
- Monitor postings in your My.SSS account to ensure contributions from your new employer appear under the right months.
- If you have a gap between jobs and want continuous coverage, switch to Voluntary and pay until your new employer starts remitting.
B) New employer
- Report your hiring (employment report/add-employee online) and start remitting your monthly SSS contributions (employee share + employer share) on time using a Payment Reference Number (PRN).
C) Previous employer
- Record your separation (with your last working day) in their employer portal and finish remitting contributions up to that date (including the final month if you rendered service).
3) Online pathways & forms you’ll encounter
SSS has modernized many workflows. Names of screens vary, but the functions are standard.
For employees (My.SSS – Member):
- Member Data Change: to update name/civil status/nationality/beneficiaries/address/contact (upload supporting documents—e.g., marriage certificate for a name change).
- Employment History / Contributions: to verify that (a) your new employer has reported you and (b) your monthly contributions are posting.
- Generate PRN (Voluntary/OFW): if you’ll pay during a transition period.
For employers (My.SSS – Employer):
- Employment Report / Employee List: add newly hired employees (with hire date) and tag separated employees (with separation date).
- Contribution Collection List / Generate PRN: prepare the monthly billing, including new hires, and pay before the due date.
- Amendments/Corrections: fix erroneous names/SS numbers/hire or separation dates and request record corrections where needed.
4) Deadlines that matter
- Employer reporting of hiring: within 30 days from the employee’s date of employment.
- Employer reporting of separation: promptly after separation so your employment history is accurate.
- Remittance of monthly contributions: on or before SSS’s monthly due date (generally the last day of the month following the applicable month, unless SSS announces otherwise).
Why you care: Late or missing reports delay contribution posting, which can affect benefit eligibility (sickness, maternity, loan, retirement).
5) Switching membership type when careers shift
Employed → Voluntary (between jobs):
- In My.SSS, change membership to Voluntary, generate a PRN, and pay. When the next employer hires you and reports you, your status reverts to Employed automatically through their report.
Employed → OFW (working abroad):
- Update membership to OFW and pay using OFW contribution options. Returning to local employment? Your new Philippine employer’s report switches you back to Employed.
Self-Employed ↔ Employed:
- Update your membership category via Member Data Change and make sure the correct income basis is reflected.
6) How contributions should look after a transfer
Month you moved:
- If you worked for two employers in the same month, both can report and remit for the days you worked for each. SSS will aggregate the contributions for that month (subject to the monthly salary credit cap).
Next months:
- Only your current employer should appear. If the old employer keeps posting, ask them to correct their payroll file (and refund any excess deductions to you).
7) Common problems—and how to fix them fast
New employer can’t add me because the system says I’m still “active” with my previous employer.
- Action: Ask the old HR to encode your separation date. If they won’t, tell your new HR to try adding you with your actual hire date (many systems allow multiple employers). If blocked, you can file a member request for employment history correction and include proof of separation (COE, clearance, final payslip).
Contributions not posting even after several payrolls.
- Action: Ask HR if they generated the PRN and paid. If paid, request the proof of PRN payment and collection list; if their file had your SS number wrong, they must amend and repost.
Wrong SS number or misspelled name on the employer list.
- Action: Employer should correct their records and resubmit. You should also file Member Data Change if the underlying data (e.g., legal name) changed.
I have two SSS numbers (accidentally applied again at a past job).
- Action: Immediately file for consolidation/merging (member data correction + affidavit and any UMID/E-1/evidence). Keep using the older/valid number until SSS confirms the merge.
Previous employer didn’t remit my contributions.
- Action: Gather payslips and COE, then file a delinquency/collection complaint or request for posting. SSS can assess 2% per month penalties against delinquent employers and compel posting.
Concurrent jobs (part-time with two employers).
- Action: Both employers must report and remit. Your monthly contributions will sum (up to the cap). Make sure both use your one SSS number.
Moved from private to government (GSIS).
- Action: Your SSS employment stops. You can continue as Voluntary to keep your SSS retirement path alive, while your active employment coverage shifts to GSIS.
8) What counts as a proper “update” of the employer record
A complete update usually means:
- Hire date encoded by the new employer.
- Separation date encoded by the previous employer.
- Your member profile (name, civil status, beneficiaries, address, contact) current and supported by documents.
- Contributions correctly posted from the effective month with the new employer.
Proof you’ve been updated: In My.SSS → Employment History, you’ll see your old employer with an end date and your new employer with a start date; in Contributions, you’ll see monthly postings tied to your new employer.
9) Penalties & liabilities (why employers must get this right)
- Failure to register/report employees and failure to remit contributions expose employers to administrative and criminal penalties, including fines and imprisonment, plus surcharges (commonly 2% per month) on unpaid amounts until fully paid.
- Payroll errors (wrong SS number, wrong amounts) are the employer’s responsibility to amend; employees should not be penalized for employer delays.
10) Documentation checklist
For employees:
- SS number (UMID or E-1/E-6 printout), government ID
- Birth/marriage certificates if changing name/civil status
- Old Certificate of Employment and final payslips (in case of disputes)
- My.SSS account (email and mobile verified)
For employers/HR:
- Accurate SS numbers for hires
- Employment report with correct hire/separation dates
- Contribution collection list and PRN each month
- Proofs of on-time payment and amendment filings, if any
11) Special timing notes for benefits
- Maternity & sickness benefits rely on posted contributions for specific look-back periods. After a job change, confirm that the critical months are posted (and coordinate with the correct employer for employer portions, advances, or reimbursements when applicable).
- Salary/calamity loans also depend on updated postings and good standing—fix contribution gaps early.
12) Step-by-step: smooth transfer playbook
Before you leave your old job:
- Download your Contribution List and grab a COE with your separation date.
Onboarding with your new job (Day 1):
- Submit your SS number and a valid ID/UMID. Confirm hire date entry.
Within the first 60 days:
- Log in to My.SSS → check Employment History (new employer appears) and Contributions (first posting should show after the first remittance cycle).
- If nothing posts, follow up HR for PRN payment status.
If there’s a gap between jobs:
- Switch to Voluntary, generate a PRN, and pay monthly until your new employer starts remitting.
If any data changed:
- File Member Data Change with scanned supporting documents.
13) FAQs
Do I need to fill out a new SSS registration when I transfer? No. Your SS number is permanent. Just give it to your new employer.
My previous employer hasn’t tagged my separation; will that stop my new employer from adding me? Often no (the system can reflect multiple employers), but if it does, request the old HR to update, or file a correction request with proof.
Can I pay extra on my own while employed? SSS contributions while employed are through your employer. For additional savings, consider SSS WISP Plus (if available to you) or other savings plans—do not open a second SS number.
What if I worked for two employers in the same month? Both can remit for that month; SSS aggregates (subject to the cap).
14) Key takeaways
- One SS number for life. Hand it to your new HR; don’t re-register.
- Employers handle hire/separation reporting and monthly remittances; you handle member data changes and monitoring.
- Thirty (30) days is the critical window for reporting a new hire; monthly remittance must meet the due date.
- Check My.SSS after onboarding; fix errors early (wrong SS number, missing postings).
- Use Voluntary status between jobs to keep contributions continuous.
If you want, tell me your exact situation (dates: last day at old job, first day at new job; whether you had a gap; any name/status changes). I can give you a personalized checklist, the exact sequence of online clicks, and a template email to HR for common fixes.