Using Promissory Notes for Hospital Bills in the Philippines

1) Why promissory notes show up in hospitals

In the Philippines, promissory notes are commonly used when a patient (or the patient’s family) cannot fully pay a hospital bill upon discharge. The hospital wants a written commitment to pay later; the patient/family wants discharge and release of records/documents without “being held” for nonpayment.

Two practical realities drive this:

  • Hospitals are generally allowed to pursue payment as a civil obligation, like any other unpaid debt.
  • Hospitals are generally not allowed to “detain” patients solely for nonpayment, and promissory notes are often the paperwork used to document an agreement for later payment instead.

2) Key Philippine legal context

A. Debt is civil; detention is generally prohibited

Philippine law and policy strongly disfavor the idea of physically restraining a person because of unpaid medical bills. While hospitals can demand payment and sue for collection, the use of detention as leverage for payment is generally prohibited. In practice, hospitals often offer a promissory note as the alternative arrangement.

B. Emergency care rules: no delay for deposits in emergencies

Under Philippine emergency care policy, hospitals (public and private) are expected to provide immediate emergency medical treatment and are generally prohibited from delaying necessary emergency services to demand deposits or advance payment. Promissory notes usually come after stabilization, during discharge planning, or when converting unpaid balances into an agreed payment plan.

Bottom line: In emergency contexts, treatment should not be withheld just to extract a deposit or a promissory note upfront.


3) What a promissory note is (and is not)

A promissory note is a written undertaking where one party (the “maker”) promises to pay a definite sum to another party (the “payee”) on demand or at a fixed/definite time.

It is not:

  • A check (so it does not automatically trigger B.P. Blg. 22 issues like bouncing checks).
  • A confession of judgment (Philippine courts do not favor shortcuts that remove due process).
  • A “waiver of rights” document—unless it contains waiver language (and even then, unconscionable or illegal terms can be challenged).

4) Two legal “types” hospitals may use

Hospitals often use the term “promissory note” loosely. In practice, documents fall into two broad categories:

A. Simple promissory note (civil contract)

This is essentially a contract under the Civil Code: “I owe you X, I will pay on Y terms.”

Effect: Enforceable as a civil obligation, subject to defenses (e.g., incorrect billing, lack of consent, coercion, unconscionable interest).

B. Negotiable promissory note (Negotiable Instruments Law / NIL)

Some notes are drafted to be “negotiable” (meaning transferable like a financial instrument). A negotiable note typically includes:

  • An unconditional promise to pay
  • A sum certain in money
  • Payable on demand or at a fixed/definite time
  • Payable to order or to bearer
  • Signed by the maker

Why it matters: If it becomes negotiable and is transferred to a third party who qualifies as a holder in due course, your defenses can become more limited. Many hospital notes are not truly negotiable, but you should read the wording carefully.


5) Who should sign (and what that means)

This is where many families get surprised later.

A. Patient signs as maker

  • The patient becomes personally liable for the debt.

B. Family member signs “for the patient”

  • If the patient is competent and present, avoid unclear “for and in behalf” signatures.
  • If the patient is incapacitated, the signer may be treated as having assumed liability depending on wording.

C. Co-maker / solidary debtor / surety

Hospitals frequently ask a relative to sign as:

  • Co-maker or solidary debtor (“joint and several”)
  • Surety (“I guarantee payment as if I were the debtor”)

Effect: You may become fully liable for the entire amount, not just “helping” the patient.

D. Guarantor (less harsh than surety)

A guaranty generally means the creditor must generally go after the principal debtor first (subject to the Civil Code’s rules and any valid waivers). Hospitals often prefer surety/solidary wording because it’s easier to collect.

Practical tip: If you must sign, try to sign as guarantor (not solidary), and avoid “solidarily liable,” “co-maker,” or “surety” language unless you truly intend it.


6) Essential provisions to review before signing

Hospitals often use templates. Don’t treat them as non-negotiable.

A. Amount and basis

  • Is the amount final? Or “subject to adjustment”?
  • Ask for an itemized billing statement and clarify whether professional fees, medicines, supplies, room charges, and outside labs are included.

B. Payment schedule

  • Lump sum on a date? Installments?
  • What happens if one installment is late (grace period)?

C. Interest

The Philippines has no general usury cap in most contexts today, but courts can reduce unconscionable interest and penalties. Watch for:

  • Very high monthly interest
  • Penalty interest “on top of” regular interest
  • Compounded interest without clarity

If the note is silent on interest, the creditor may still claim legal interest under certain circumstances, but clear interest clauses drive outcomes—so read carefully.

D. Penalties, liquidated damages, attorney’s fees

Common clauses:

  • 25% attorney’s fees
  • Fixed collection charges
  • Liquidated damages per month

Courts can reduce unconscionable amounts, but that still means time, stress, and litigation risk.

E. Acceleration clause

“One missed payment makes the whole balance due immediately.” This is common. Ask for a cure period.

F. Venue clause

Some notes force venue in the hospital’s city. Venue stipulations can be binding if reasonable and not contrary to law/public policy.

G. Waivers

Be cautious with:

  • Waiver of defenses
  • Waiver of notices
  • Waiver of rights to contest billing Overbroad waivers can be challenged, but avoid signing them if possible.

7) Patient discharge and hospital “holds”: what hospitals can and can’t do (in general terms)

  • They can: Demand payment, propose a promissory note, withhold certain non-essential documents in some contexts pending policies (this is fact-sensitive), and sue for collection.
  • They generally can’t: Physically detain a patient solely due to inability to pay. Policy and law are aimed at preventing “debt detention” in hospitals.

In practice, disputes arise over what counts as “detention” versus administrative delays. If you feel pressured, keep communications calm and documented.


8) Common scenarios and how liability usually works

A. Patient is a minor

Parents/guardians often become liable because they contract for the child’s care. Hospitals may still ask for a separate undertaking.

B. Patient is deceased

The debt is generally a claim against the estate of the deceased. Relatives are not automatically liable unless they signed as co-maker/surety/guarantor or otherwise assumed liability.

C. Patient is indigent

Government hospitals and many private hospitals have social service mechanisms. Indigency does not automatically erase liability, but it can affect:

  • Discounts
  • Charity care
  • Payment plans
  • Assistance programs

D. PhilHealth / HMO / guaranty letters

Promissory notes sometimes cover the portion “not covered” or “pending approval.” If signing for a “pending” claim, insist the note clearly states:

  • The amount is provisional
  • The obligation is limited to the net of approved coverage
  • The hospital must apply coverage/guaranty proceeds first

9) What happens if you default

Hospitals or their collection agents may:

  1. Send demand letters, calls, emails
  2. Offer restructuring
  3. Endorse to collections
  4. File a civil case for collection of sum of money

Court route options vary by amount and circumstances; small claims procedures may apply for certain monetary thresholds and types of claims.

Important: Nonpayment of debt is generally a civil matter. However, separate acts (fraudulent misrepresentation, falsified documents, etc.) can create different exposure—so avoid signing anything inaccurate.


10) Defenses and arguments people raise (and when they work)

A promissory note is strong evidence of a debt, but not invincible.

Common defenses include:

  • Wrong or excessive billing (overcharging, duplications, unauthorized charges)
  • Lack of genuine consent (signed under extreme pressure; fact-dependent)
  • Unconscionable interest/penalties (courts can reduce)
  • Payment or partial payment (keep receipts and proof)
  • Coverage should have been applied (PhilHealth/HMO/guaranty letter issues)
  • Signer did not assume personal liability (depends on wording)

If you’re contesting billing, don’t rely on verbal objections—make a short written dispute and keep a copy.


11) Negotiation checklist before signing

If you’re presented a note at discharge, you can usually negotiate at least some terms:

  • Ask for a payment plan aligned with actual income (weekly/monthly).
  • Request zero interest or low interest; remove compounding.
  • Remove “solidary,” “co-maker,” or “surety” language for relatives, or at least cap their liability.
  • Add a grace period and a notice requirement before default.
  • Tie the final amount to itemized bill and net of PhilHealth/HMO coverage.
  • Ask for a copy immediately (signed duplicate).
  • Clarify that signing does not admit correctness of disputed charges (if you’re disputing).

12) Drafting pointers for a fairer promissory note

If you’re allowed to handwrite or annotate (often permitted if both parties initial changes), consider adding:

  • “Subject to final reconciliation of billing and application of PhilHealth/HMO benefits.”
  • Installment schedule with dates and amounts
  • No interest / reduced interest, and clear penalty limits
  • Cap attorney’s fees or remove fixed percentages
  • Non-solidary undertaking for relatives, if possible
  • Statement of partial payments already made
  • Contact details for receiving official statements and receipts

Avoid ambiguous signatures. Print names, IDs, and relationship to patient.


13) Practical do’s and don’ts

Do

  • Get an itemized statement and keep photos/scans.
  • Pay something if you can (even a small amount) and get an official receipt.
  • Keep communications polite and documented.
  • Ask social service for assessment if applicable.
  • Ensure PhilHealth/HMO processing is actually initiated and documented.

Don’t

  • Sign as “co-maker/solidary/surety” casually if you can avoid it.
  • Agree to blank amounts or “to be filled in later.”
  • Accept extreme interest/penalty terms without pushing back.
  • Rely on “they said it’s just a formality”—only the text controls later.

14) A short sample structure (for understanding, not a fill-in legal form)

A hospital promissory note typically contains:

  • Date and place
  • Names of maker(s) and payee (hospital)
  • Amount (and what it covers)
  • Payment due date or installment schedule
  • Interest and penalties (if any)
  • Default/acceleration clause
  • Attorney’s fees clause
  • Signatures with printed names and IDs
  • Witnesses (optional), notarization (optional but can strengthen enforceability)

Notarization is not always required for validity, but it can reduce disputes about authenticity.


15) When to get legal help

Consider consulting a lawyer or legal aid if:

  • You’re being asked to sign solidary/surety terms for a large amount
  • Interest/penalties seem extreme
  • The hospital refuses to provide itemization
  • You suspect improper pressure, threats, or rights violations
  • A formal demand letter or summons has been received

If you want, paste the text of the promissory note you were given (remove personal data like names, addresses, account numbers). I can help you spot the clauses that most affect liability and negotiation leverage in a Philippine hospital-billing context.

Disclaimer: This content is not legal advice and may involve AI assistance. Information may be inaccurate.