What to Do If You Get a “Hit” or Record Issue When Applying for an NBI Clearance

The National Bureau of Investigation (NBI) Clearance is a vital document in the Philippines, serving as proof that an individual has no derogatory criminal record. For many, the application process is seamless; for others, it is stalled by the dreaded "Hit."

Understanding what a "Hit" is, why it happens, and how to resolve it is essential for any applicant navigating the Philippine legal and administrative landscape.


1. What is an NBI "Hit"?

In the context of the NBI’s computerized database, a "Hit" occurs when the system flags a name that matches or is similar to a name in the Bureau’s criminal records.

It is important to understand that a "Hit" does not automatically mean you have a criminal record. It simply means the system requires a manual verification to ensure that the "John Doe" with a warrant in Cebu is not the same "John Doe" applying for a clearance in Manila.


2. Common Reasons for a Record Issue

There are two primary reasons why your application might be delayed:

  • Identical Name (The "Alias" Hit): This is the most common cause. If you have a common name (e.g., Jose Reyes), the system may find multiple individuals with that exact name who have pending cases or convictions.
  • Existing Criminal Record: If you actually have a past or pending criminal case, the system will flag it. This includes cases that were previously dismissed but have not yet been cleared from the NBI database.

3. The Resolution Process: Step-by-Step

If you are told you have a "Hit," your clearance will not be issued immediately. Here is the standard procedure for resolution:

Step 1: The Waiting Period (Manual Verification)

Once flagged, your application is sent for Manual Verification. NBI researchers will compare your personal details (middle name, birthdate, birthplace, and fingerprints) against the records of the person with the derogatory file.

  • Duration: Usually takes 5 to 10 working days.
  • Action: You will be asked to return to the NBI office on a specific date.

Step 2: The NBI Quality Control Interview

If manual verification cannot immediately rule you out—or if you actually have a record—you may be referred to the Quality Control (QC) Section.

  • You might be asked to provide additional identification or explain your side regarding a specific case.
  • If the "Hit" is simply a namesake, and the NBI confirms it isn't you, your clearance will be released.

Step 3: Clearing an Actual Record

If the "Hit" belongs to you, you must prove the status of the case. The NBI database is not always updated in real-time with court results. To clear your record, you must submit:

  • Disposition of the Case: An official court document showing the case was dismissed, or the person was acquitted.
  • Court Clearance: A document from the specific court where the case was filed, certifying the final status of the proceedings.

4. Legal Remedies for "False Hits" or Erroneous Records

Under Philippine law, you have the right to an accurate record. If an erroneous entry persists, the following may apply:

The Right to Information

Under the concept of Habeas Data, individuals have the right to question and correct data in government files that are inaccurate or misleading, especially if it affects their right to life, liberty, or security (which includes the right to employment).

Certificate of No Derogatory Record

If you have a common namesake who is a "perpetual hit" (someone with a high-profile or active warrant), you may request a Certificate of No Derogatory Record or an Affidavit of Denial. This is a legal statement where you swear under oath that you are not the person mentioned in the criminal record.


5. Summary Table: Timeline and Outcomes

Scenario Resolution Method Estimated Time
Namesake (Common Name) Manual Verification by NBI researchers 5–10 Working Days
Actual Case (Dismissed) Presentation of Court Disposition/Order 10+ Days (Depends on Court)
Actual Case (Pending) Clearance usually issued with "With Derogatory Record" notation Variable

Pro-Tip: If you know you have a common name, always apply for your NBI clearance at least two weeks before you actually need it. This accounts for the standard 10-day "Hit" waiting period and prevents missed employment opportunities.

Would you like me to draft a template for an Affidavit of Denial to help resolve a persistent namesake issue?

Disclaimer: This content is not legal advice and may involve AI assistance. Information may be inaccurate.